Medical Assistant II, & Patient Service Representative, Urology

Sutter Health•Auburn, WA

10d•$29 - $41

About The Position

Provides clinical and clerical support to providers and members of patient care teams by performing back-office and patient-related tasks that support high-quality patient care. Helps maintain smooth patient and workflow within the department and assists the care team in implementing the medical plan of care. Uses education, technical competence, and patient interaction skills to gain the confidence and cooperation of patients, their families or support groups, and other healthcare providers. Performs duties under the direction of a clinician. The role includes medical-office reception and front-desk duties, patient access registration, insurance verification, prior authorization, medical assisting, and other clerical tasks. Employees may handle hazardous or potentially hazardous drugs in accordance with NIOSH identification and USP 800 guidelines.

Requirements

High school diploma or GED.
Graduate of a Medical Assistant program; diploma must be presented within 90 days.
Completion of a 160-hour Medical Assistant externship.
BLS-Basic Life Support Healthcare Provider certification.
One year of recent relevant experience.
General knowledge of medical procedures, views, and equipment.
Basic understanding of human anatomy, physiology, pathology, and medical terminology.
Competence and validation in basic Medical Assisting skills, including taking vital signs, preparing patients for exams, and administering injections.
Ability to interpret data and instructions presented in written, oral, diagram, or schedule form.
Written and verbal communication skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
Time-management and organizational skills, including the ability to prioritize assignments and meet deadlines within standardized procedures and scientific methods.
General knowledge of Microsoft Office Suite applications, including Word, Excel, and Outlook, and electronic health records.
Ability to work independently and as part of a team, including handling multiple tasks in an environment with interruptions.
Ability to identify, evaluate, and resolve standard problems by selecting appropriate solutions from established options.
Ability to build collaborative relationships with peers and other healthcare providers.

Responsibilities

Provide clinical and clerical support to providers and patient care teams.
Perform back-office and patient-related tasks supporting high-quality patient care.
Help ensure smooth patient and workflow within the department.
Assist the patient care team in implementing the medical plan of care.
Perform duties under the direction of a clinician.
Perform medical-office reception and front-desk duties, patient access registration, insurance verification, and prior authorization.
Perform medical assisting and clerical tasks.
Manage, store, prepare, receive, unpack, transport, dispose of, or administer hazardous or potentially hazardous drugs in accordance with applicable guidelines, when required.