Medical Assistant II Certified Infectious Disease Clinic

UNC Health•Raleigh, NC

3d•Onsite

About The Position

The Medical Assistant II, Certified provides routine clinical and administrative support to providers and other health care team members in an outpatient Infectious Disease Clinic. The role works under a provider’s clinical supervision for patient-care activities and under the general direction of a designated manager or supervisor. The clinic evaluates and treats a wide range of infectious diseases, caring for new referrals and established patients, including patients needing ongoing management after hospitalization. The team coordinates with referring providers to deliver patient-centered care. The ideal candidate is a dependable, compassionate, patient-focused certified medical assistant with ambulatory care experience. The position calls for organization, multitasking, diligent follow-up, strong communication, and effective teamwork. Certified Medical Assistant II duties may also include precepting and training colleagues, supporting preventive health measures for a patient panel, taking on clinic quality or safety responsibilities, and managing supply orders.

Requirements

Certification as a Medical Assistant from AAMA, AMT, NHA (CCMA), NAHP (NRCMA), or NCCT (NCMA).
Basic Life Support certification from the American Heart Association or American Red Cross.
At least one year of full-time experience as a Certified Medical Assistant.
Demonstrate the competencies outlined in the Medical Assistant, Certified Advancement Worksheet through the application and interview.
Ability to perform the position’s essential functions.
Effective communication and interpersonal skills.
Ability to engage positively with patients and families and work as a team with staff and providers.
Ability to use a computer to document required information in the electronic medical record.

Nice To Haves

Completion of a medical assisting program accredited by CAAHEP or ABHES is strongly preferred, but not required.
Ambulatory care experience.

Responsibilities

Perform patient rooming and intake, collecting vital signs, height, weight, and information related to the reason for the visit.
Collect patient and family data, including medical and social history.
Review current medications, allergies, and preferred pharmacy.
Assist providers during treatments, examinations, and procedures as directed.
Collect specimens and perform phlebotomy.
Administer medications under a provider’s direction.
Perform tests such as EKGs and eye exams under a provider’s direction.
Review patient records to determine whether routine health screenings are needed.
Ensure exam and procedure rooms have appropriate supplies, equipment, forms, and educational materials ready for use.
Provide after-visit, follow-up, self-care, or procedural instructions and educational materials as directed.
Prepare, clean, stock, and maintain exam and treatment rooms.
Clean and sterilize instruments.
Assist with patient registration, check-in and check-out, appointment scheduling, scheduling tests and treatments, and referrals.
Answer clinic telephone calls and assist with the in-basket under the direction of a provider or nurse.
Assist in emergency situations as directed by a provider or nurse.
Precept new medical assistant and credentialed medical assistant hires and medical assistant externs.
Train other medical assistants in clinic procedures.
Assist the physician with maintaining preventive health measures for a patient panel.
Perform a clinic-based quality or safety role, such as serving as clinic safety coordinator, maintaining an immunization or medication registry, or performing required audits.
Manage clinic supply ordering.