About The Position

The Medical Assistant II, Certified provides routine clinical and administrative support to providers and other health care team members in an outpatient clinic setting. The role works under the clinical supervision of the provider for patient care activities and under the general direction of the designated manager or supervisor. This position is onsite at the ObGyn Panther Creek organization unit in Cary, North Carolina, and is scheduled for 40 hours per week on a day schedule. The Medical Assistant supports patient intake and rooming, assists providers during care and procedures, collects specimens, performs phlebotomy and tests, and administers medications under provider direction. The role also maintains patient records, supplies and clinical spaces, provides directed patient instructions, and assists with clinic operations. Certified Medical Assistant II duties may additionally include precepting and training, supporting preventive health measures and clinic quality or safety activities, and managing supply orders.

Requirements

  • Medical Assistant certification from the American Association of Medical Assistants (AAMA), American Medical Technologists (AMT), National Health Career Association (CCMA), National Association of Health Professionals (NRCMA), or National Center for Competency Testing (NCMA).
  • Basic Life Support certification from the American Heart Association (AHA) or American Red Cross (ARC).
  • At least one year of full-time experience as a Certified Medical Assistant.
  • Demonstrated possession of the competencies outlined in the Medical Assistant, Certified Advancement Worksheet through the application and interview.
  • Ability to perform the essential functions of the position.
  • Effective communication and interpersonal skills.
  • Ability to engage positively with patients and families and work as a team with staff and providers.
  • Ability to use a computer to document required information in the electronic medical record.

Nice To Haves

  • Completion of a Medical Assisting program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accreditation Bureau of Health Education Schools (ABHES) is strongly preferred but not required.

Responsibilities

  • Perform rooming and intake, collecting vital signs, height, weight, and information related to the patient's reason for the visit.
  • Collect patient and family data, including medical and social history.
  • Review the patient's current medication list, allergies, and preferred pharmacy.
  • Assist the provider during treatments, examinations, and procedures as directed.
  • Collect specimens and perform phlebotomy.
  • Administer medications under the direction of a provider.
  • Perform tests, such as EKGs and eye exams, under the direction of a provider.
  • Review the patient record to determine whether routine health screenings are needed.
  • Ensure exam and procedure rooms have appropriate supplies, equipment, forms, and educational materials available and ready for use.
  • Provide patients with after-visit, follow-up, self-care, or procedural instructions and educational materials as directed.
  • Prepare, clean, stock, and maintain exam and treatment rooms.
  • Clean and sterilize instruments.
  • Assist with patient registration, check-in and check-out, appointment scheduling, scheduling tests and treatments, and referrals.
  • Answer clinic telephone calls and assist with the in-basket under the direction of a provider or nurse.
  • Assist in emergency situations as directed by a provider or nurse.
  • Precept new medical assistant or credentialed medical assistant hires and medical assistant externs.
  • Train other medical assistants in clinic procedures.
  • Assist the physician with maintaining preventive health measures for a patient panel.
  • Perform a clinic-based quality or safety role, such as clinic safety coordination, maintaining an immunization or medication registry, or performing required audits.
  • Manage clinic supply ordering.
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