Certified Medical Assistant, Obgyn

St. Luke's University Health Network•Allentown, PA

About The Position

The Certified Medical Assistant, Practice Operations assists in delivering healthcare support for the practice as a professional member of the interdisciplinary team, consistently demonstrating and promoting the organization's values. The position supports patient visits through pre-visit planning, chart preparation, patient intake and examination preparation, and other clinical and administrative services. It also coordinates with providers and the Care Team, helps maintain supplies and clinical spaces, and participates in departmental and quality-improvement activities.

Requirements

High school degree or equivalent.
Current certification as a Medical Assistant from an accepted accredited organization.
Current BLS/CPR certification through the American Red Cross or American Heart Association, or obtain it within 60 days of hire.
Ability to sit, stand, and walk for extended periods, up to 8 hours at a time.
Occasionally lift up to 25 pounds and push wheelchairs with patients weighing up to 325 pounds.

Nice To Haves

Graduation from an accredited Medical Assistant program is strongly preferred.
Two years of experience in a similar healthcare setting is preferred.
Customer service experience is strongly preferred.

Responsibilities

Review and update patient medical records before appointments with recent test results and correspondence; confer with providers to determine needed services.
Complete pre-charting of value-based care items up to five days before appointments and message the Care Team when warranted.
Prepare patients for examinations and escort them to exam rooms; collect height, weight, vital signs, medication and allergy updates, personal/family/social history, smoking status, visit reason, and demographic information.
Provide other directed patient care, including keeping exam rooms clean, maintaining clinical supplies, cleaning and autoclaving contaminated instruments, and administering injections or immunizations within state guidelines.
Coordinate with providers or the Care Team regarding hospital discharges, Emergency Department visits, consulting physicians, community resources, disease management, patient self-management, education about chronic conditions, laboratory or other testing, and specialist visits.
Attend departmental meetings, participate in resolving identified problems, and analyze current procedures.
Dispose of biohazardous and regular waste according to practice protocol.
Maintain vaccine temperature logs and medical-supply inventory and orders; dispose of expired sample medication and stock rooms to par levels.
Perform administrative tasks as needed, including check-in and check-out and opening and closing office procedures.
Bring improvement suggestions to Practice Managers and providers for consideration.
Participate in maintaining or improving quality-improvement initiatives.
Perform other related duties as assigned.