Medical Assistant I

CLAREMEDICA HEALTH PARTNERS LLC•Orlando, FL

8d•Onsite

About The Position

The Medical Assistant provides ancillary clinical support to clinic providers to ensure patient care is delivered effectively and efficiently. The role collaborates with primary care providers and other medical assistants, communicates consistently, provides compassionate and competent care, and advocates for quality patient care. Daily work includes complying with applicable legal requirements and company policies, preparing patients for examinations, taking vital signs and histories, drawing blood per provider orders, authorizing prescription refills, maintaining medical supplies and equipment, keeping clinical areas clean and safe, and providing health education under a provider’s direction. The position also supports examinations and procedures, performs routine screening and protocol-based treatments, coordinates laboratory and radiographic studies, manages medical records and patient communications, and provides health coaching and follow-up. The role has no supervisory responsibilities and may require local or regional travel of up to 10% to cover other centers as needed.

Requirements

High school diploma or equivalent (GED).
At least one year of experience as a Medical Assistant, Patient Care Technician, or in a similar role in a hospital, medical clinic, or comparable environment; documented clinical rotation training may substitute for work experience.
Educated on and compliant with HIPAA regulations, including maintaining strict confidentiality of client information.
Comply with infection-control, standard-precaution, and OSHA standards for healthcare professionals.
Exceptional oral and written communication, time-management, and organizational skills.
Ability to communicate professionally and courteously with employees, patients, and others.
Problem-solving mindset focused on patients and team goals.
Knowledge of medical products, terminology, services, standards, policies, and procedures.
Ability to remain calm in busy or stressful situations and demonstrate strong listening skills.
Proficiency with Microsoft Office Suite, including Word, PowerPoint, Outlook, and Excel, and other word-processing, spreadsheet, database, email, and presentation software.
Ability to type at least 40 words per minute.
Basic phone and computer operation skills.
Ability to work independently within the role and effectively with team members.
Ability to organize and complete work in a timely manner, ensure accuracy, multitask, solve problems, and follow instructions.
Ability to read, write, and communicate effectively in English.

Nice To Haves

Graduation from an approved Medical Assistant training class.
Current CPR certification for healthcare workers or Basic Cardiac Life Support (BCLS) certification.
Experience working with geriatric patients.
Bilingual ability.
HIPAA and AHCA experience.
Healthcare experience.
Experience with an EMR system.

Responsibilities

Measure and record patient vital signs, interviews, medical histories, and other physiological measurements.
Assist providers with patient examinations, therapeutic measures, and procedures; prepare patients and perform routine screening tests.
Explain treatment procedures and provider instructions to patients.
Provide treatment according to protocols and observe patients, reporting changes in condition to the appropriate clinical personnel.
Request and coordinate radiographic and laboratory studies according to protocols or provider direction.
Order, prepare, and generate appropriate medical records; document accurately, legally, and ethically.
Receive, screen, and coordinate telephone calls from patients and healthcare providers; process messages, return calls, and route communications as appropriate.
Call patients to obtain and relay information pertinent to the physician.
Provide health coaching to a defined group of patients and follow up with coached patients.
Maintain supplies and equipment, stock and sterilize instruments, and keep clinical areas clean and safe.
Follow OSHA, HIPAA, infection-control, and standard-precaution requirements and applicable company policies.
Handle, divide, attach, and finalize fax-related tasks.
Communicate clearly and professionally with patients, families, staff, and other individuals.
Perform other duties as assigned or modified by the manager.
Travel locally or regionally up to 10% of the time to assist in covering other centers, as needed.