Medical Assistant I - Outpatient Behavioral Health at Wilmington
About The Position
ChristianaCare's Outpatient Behavioral Health in Wilmington is seeking a professional, compassionate, dependable, detail-oriented Medical Assistant I with strong communication, integrity, and solid technical and clinical skills. The Outpatient Adult Psychiatry practice is a highly respected, multidisciplinary team dedicated to providing comprehensive, confidential mental and emotional health care. Our clinicians including psychologists, social workers, psychiatric nurses, mental‑health counselors, and board‑certified psychiatrists deliver tailored evaluation and treatment services supported by the full resources of ChristianaCare. We care for patients experiencing a wide range of behavioral‑health needs, including anxiety, depression, PTSD, bipolar disorder, relationship and family challenges, life transitions, grief and loss, and other emotional or mental‑health concerns. Our integrated model ensures patients receive convenient, coordinated support from a team committed to high‑quality, compassionate care. As a Medical Assistant I, you support physicians in virtual and on-site patient care, performing essential clinical and clerical duties to ensure quality care. The Medical Assistant I will provide multi-specialty support (Autism, Child & Adolescent Outpatient and Adult) at our Wilmington location.
Requirements
- High School Graduate or GED required.
- A graduate of a recognized Medical Assistant Program or hold current Medical Assistant Certification by a national organization accredited by the National Commission for Certifying Agencies (NCCA) or the American National Standards Institute (ANSI).
Responsibilities
- Greets and supports patients virtually and in person.
- Prepares patients for visits.
- Performs basic clinical tasks (e.g., testing, injections, EKGs).
- Assists with exams.
- Maintains exam rooms and equipment.
- Manages EMR updates, patient communications, referrals, authorizations, and scheduling.
- Handles clerical duties.
- Troubleshoots video visits.
- Supports patient portal access.
Benefits
- Comprehensive first-day coverage, including medical, dental, vision, and life insurance.
- Low deductibles.
- $0 copays for unlimited primary care (in-office or virtual) with ChristianaCare providers.
- Unlimited urgent care visits at GoHealth facilities.
- 32 days of PTO each year, including 7 major holidays.
- Options to roll over or cash out unused PTO.
- Up to $5,250 per year in tuition reimbursement.
- Advanced fertility care through Progyny.
- Free maternity education and support.
- Up to $5,000 in adoption assistance.
- 12 weeks of paid parental leave (after one year of service).
- Access to two retirement plans, including a 403(b) with up to a 50% match.
- Company-funded contribution of 3%-5% to retirement plans based on service.
- Free financial coaching, counseling, and budgeting support.
- Employee assistance program.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
