Medical Assistant - Front Desk (Phlebotomist and Tech)

NuLife Institute • Miami, FL

9d • Hybrid

About The Position

NuLife Institute is seeking a Front Desk / Administrative Concierge + Medical Assistant for a hybrid role in Downtown Miami. This is a dual-impact position responsible for controlling the entire front-of-house patient experience and executing clinical support tasks at a high level. The ideal candidate will bridge luxury hospitality and medical precision, operating seamlessly in both environments. This role involves managing patient check-in/check-out, administrative tasks like data entry and lab requisitions, and clinical responsibilities such as vital sign assessments, assisting providers, and performing lab-related tasks including venipuncture, injections, IV preparation, and urinalysis.

Requirements

• Medical Assistant Certification (or equivalent) required
• Graduate of accredited MA, Paramedic, or military medical training program
• Minimum 1 year of Medical Assistant experience preferred
• CPR Certification required
• Experience with EHR/CRM systems preferred
• Knowledge of regulatory and compliance standards

Nice To Haves

• Bi-lingual (English/Spanish) preferred

Responsibilities

• Greet every patient by name immediately
• Maintain a calm, polished, high-end environment
• Manage check-in/check-out with zero friction or confusion
• Control patient flow, delays, and communication proactively
• Enter and manage patient data in EHR/CRM systems with accuracy
• Handle inbound/outbound communication with clarity and authority
• Create and manage lab requisitions and documentation
• Maintain a flawless front-of-house presentation (cleanliness, organization, readiness)
• Support inventory tracking and ordering with Office Manager
• Greet patients and confirm medical questionnaires and consent forms
• Perform vital sign assessments accurately and efficiently
• Prepare exam rooms and assist providers during procedures
• Perform lab-related tasks, including: Venipuncture, Injections, IV preparation and/or initiation, Urinalysis
• Assist in operating medical equipment for routine diagnostics
• Upload and maintain laboratory results in patient records
• Ensure all clinical processes meet compliance and safety standards

Benefits

• Retirement Plan 401(k) [Matching]
• Health/Life Insurance Plan(s)
• Medical (100% paid by NuLife Institute for all full-time team members of 5+ Years)
• Dental
• Vision
• Life (PTO)
• Paid Time Off
• Vacation Day(s)
• Personal/Sick Day(s)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree