Medical Assistant Coordinator / Plastic & Reconstructive Surgery

Emory•Atlanta, GA

2d•Onsite

About The Position

This role performs assigned patient care and observation duties under the direction of a licensed provider, RN, or LPN. The Medical Assistant Coordinator is responsible for performing routine and more complex medical assistant clinical duties. These include taking vital signs, administering a limited profile of medications per The Emory Clinic approved policy, performing simple diagnostic tests, collecting specimens, drawing blood, sterilizing and cleaning equipment, and maintaining examination rooms in an outpatient care setting. As part of a patient focused service, the role promotes a supportive and healing environment to enhance customer and staff satisfaction. The Medical Assistant Coordinator assists in emergency situations as directed by a licensed provider, RN, or LPN and maintains a clean and healthy environment in compliance with Universal Precaution guidelines and safety standards. Additionally, the role involves ordering, verifying, and storing unit supplies, as well as performing patient and practice administrative duties. These administrative duties include patient check-in/out, chart preparation, POS collection, scheduling follow-up and ancillary/procedure appointments, uploading imaging and records, precertification for procedures, Zendesk requests, managing the bump list, answering calls, and handling charge entry admin pool messages. All duties and patient interactions are performed in accordance with Emory Healthcare patient and family-centered care standards. The role may also participate in research projects impacting patient care areas and perform other related responsibilities as required.

Requirements

High School Diploma or GED required.
Basic computer skills required.
Current AHA BLS certification is required for hire and must be maintained throughout employment.
Current certification as one of the following is required: Certified Medical Assistant (CMA) from the American Association of Medical Assistants (AAMA), Registered Medical Assistant (RMA) from the American Medical Technologists (AMT), Certified Clinical Medical Assistant (CCMA) from the National Healthcareer Association (NHA), or National Certified Medical Assistant (NCMA) from National Center for Competency Testing (NCCT).
Must successfully complete all medical assistant orientation and training requirements and annual skills competency.

Nice To Haves

One year work experience preferred.
Preferred certification is the CMA or RMA.

Responsibilities

Performs assigned patient care and observation duties under the direction of a licensed provider, RN, or LPN.
Performs routine and more complex medical assistant clinical duties including taking vital signs, administering a limited profile of medications, performing simple diagnostic tests, collecting specimens, drawing blood, sterilizing and cleaning equipment, and maintaining examination rooms.
Promotes a supportive and healing environment to enhance customer and staff satisfaction.
Assists in emergency situations as directed by a licensed provider, RN, or LPN.
Maintains a clean and healthy environment in compliance with Universal Precaution guidelines and safety standards.
Orders, verifies, and stores unit supplies.
Performs patient and practice administrative duties including patient check-in/out, chart prep, POS collection, scheduling follow-up appointments, scheduling ancillary & procedure appointments, uploading imaging and records, precertification for procedures, Zendesk requests, bump list, answering calls, and charge entry admin pool messages.
Performs all duties and patient interaction in accordance with Emory Healthcare patient and family centered care standards.
May participate in research projects impacting patient care areas.
Performs other related responsibilities as required.