Medical Assistant - Certified - Island Orthopedic Clinics - Full Time (1.0 FTE) / Days

Island Health Careers•Anacortes, WA

14h•Onsite

About The Position

The Certified Medical Assistant supports the clinical operations of Island Orthopedic Clinics under the direction of the Clinic Manager. The role provides direct patient care, manages patient flow, serves as a patient advocate and liaison with outside entities, and supports clinic safety and proper protocols. The position is based onsite in Anacortes, Washington, and is full time on the day shift. The Medical Assistant rooms patients, collects and documents medical information, assists with examinations, processes patient calls to determine appropriate medical attention, and administers medications and vaccines under the direction of a Physician or Advanced Practice Clinician. The role also conducts EKG and spirometry testing and performs tests in a CLIA-waived laboratory. The position coordinates patient information and services, maintains accurate and timely documentation, uses information systems confidentially, and supports safe, cost-effective, quality care. It also involves clinic inventory and quality assurance activities, stocking supplies, monitoring medical refrigerators and oxygen tanks, checking for expired supplies and medications, and entering data for the state childhood vaccine program. The employee is expected to follow clinic policies, infection-control procedures, HIPAA requirements, and confidentiality agreements, and to maintain clinical and professional expertise through continuing education.

Requirements

Maintain a current Medical Assistant-Certified credential issued by the Washington State Department of Health.
Maintain current BLS certification.
Maintain national Medical Assistant certification from AAMA or NHA.
Have excellent written and verbal communication skills and communicate effectively with individuals from multiple disciplines.
Demonstrate strong attention to detail, accuracy, and thoroughness.
Monitor own work to ensure quality and demonstrate excellent prioritization skills.
Identify and use technology applications to improve efficiency and accuracy in clinic operations.
Understand issues and make decisions regarding data acquisition and management related to Electronic Medical Records.
Demonstrate the ability to interact positively with administration, directors, managers, supervisors, peers, coworkers, subordinates, patients, and visitors.
Meet regular attendance standards and stay at or below average sick-utilization levels.

Nice To Haves

Two years of previous clinical experience in an outpatient Physician practice is preferred.

Responsibilities

Room patients, collect medical data, document information for visits, and assist with physical examinations.
Process patient situations over the telephone to determine the appropriate medical attention.
Administer vaccines and medications by IV, oral, intramuscular, and subcutaneous routes under the direction of a Physician or Advanced Practice Clinician.
Conduct EKG and spirometry testing.
Perform tests in a CLIA-waived laboratory, including glucose tests, OGTT, INR, drug screens, pregnancy tests, and TB tests, under the direction of a Physician or Advanced Practice Clinician.
Facilitate and manage clinic flow and provide direct patient care to patients of all ages.
Facilitate the exchange and coordination of information regarding the patient process.
Use information systems consistently, confidentially, and accurately.
Advocate for patients by communicating with patients, families, and staff about treatment, tests, procedures, medications, and hospitalizations.
Coordinate services between the clinic and other healthcare entities, insurers, referral providers, public health services, and social services on behalf of patients.
Provide legible, pertinent, complete, and timely documentation; perform record checks according to clinic policies and protocols.
Support safety and the effective use of resources to provide cost-effective, quality care.
Follow clinic policies and procedures and use universal body substance isolation and other infection-control protocols.
Provide feedback to peers and supervisors about systems or staff performance issues affecting safe, quality care.
Monitor inventories, quality assurance requirements, standards, and other patient-related needs; help stock medical and pharmaceutical supplies and notify staff when inventories are low.
Enter data for the state-supplied childhood vaccine program.
Document oxygen tank checks, check for outdated supplies and medications, and document and adjust medical refrigerator temperatures as needed.
Maintain clinical and professional expertise through continuing education.
Follow Island Hospital HIPAA Compliance Policies and confidentiality agreements.
Meet regular attendance standards and stay at or below average sick-utilization levels.
Interact positively with administration, leaders, coworkers, patients, and visitors.