Medical Assistant Certified (CMA) - Physician Practice - Charleston OBGYN

Roper St. Francis Healthcare • Charleston, SC

3d • Onsite

About The Position

The Certified Medical Assistant is a multi-skilled clinical professional who provides indirect and/or direct patient care within the scope of practice and in alignment with standards of excellence and quality. Under the direction of the provider, the Medical Assistant helps complete the patient’s chief complaint by collecting information such as respirations, blood pressure, pulse oximetry, height, weight, and temperature; documents patient and family needs; participates in planning and implementing care; and administers ordered medications within Medical Assisting scope and state guidelines.

The position supports Charleston OBGYN at a primary location in West Ashley, with possible workdays in James Island. The schedule is 40 hours weekly, 8:00 a.m.–5:00 p.m. Monday through Thursday and 8:00 a.m.–4:00 p.m. Friday. The role serves infants, children, adults, and geriatric patients and may involve a general office environment, high-stress or fluctuating workloads, exposure to infectious materials and other listed workplace hazards, and periods of working alone or interruptions. Team members must follow universal precautions and infection-control policies and use personal protective equipment as required.

Requirements

• Active Medical Assisting certification from an accepted certifying organization is required: CMA (AAMA), RMA (AMT), CCMA (NHA), NCMA (NCCT), or NRCMA (NAHP); NRCMA is not accepted in South Carolina.
• ABR-OE may be accepted if the incumbent is unable to obtain Medical Assistant certification; it is not accepted in South Carolina.
• BLS Basic Life Support certification from the American Heart Association is required at hire for Roper St. Francis Healthcare locations; at BSMH it is preferred at hire and required before independent patient care.
• High school diploma or GED is required.
• In South Carolina, completion of one of the specified qualifying Medical Assistant education or training programs is required: an accredited post-secondary Medical Assistant program; a South Carolina Department of Education-approved career and technical education health sciences program; a military Medical Assisting program; a U.S. Department of Labor-approved Registered Apprenticeship program; or a health-care-employer training program aligned to a nationally accredited certification exam.
• Strong oral and written communication skills.
• Ability to work collaboratively with patients, families, and teams in a high-volume environment.
• Knowledge of medical terminology.
• Attention to detail and ability to multitask.
• Ability to use standard office equipment, including a computer, copier, phone, and fax machine.
• Ability to meet the listed physical and sensory requirements, including manual dexterity, hearing alarms and telephone/audio recordings, reaching above shoulder level, repetitive arm and hand movements, finger dexterity, color vision, and near and far acuity.

Nice To Haves

• Completion of an accredited Medical Assistant post-secondary education program is preferred outside South Carolina.
• Completion of an externship or clinical laboratory training is preferred.
• One year of recent Medical Assisting experience is preferred.

Responsibilities

• Understand and adhere to the legal responsibilities and requirements of the Medical Assistant role.
• Collect patient data, identify significant changes in a patient’s condition, and report them to the provider.
• Troubleshoot issues and escalate problems to the provider, direct supervisor, or appropriate internal resource.
• Provide excellent care and service in interactions with internal and external customers.
• Maintain clinical and administrative competencies to meet patient-care and operational needs.
• Escort patients to examination rooms and prepare them for the physician.
• Travel to other facilities or adjust hours as directed by the practice manager to meet patient-care needs.
• Maintain clean, orderly, safe work areas, examination rooms, equipment, and supplies.
• Assist patients and providers with virtual health visits, including setting up the platform, pre-charting, contacting patients to prepare them, troubleshooting, and collecting relevant patient information before the visit.
• Document accurately and appropriately in electronic medical records.
• Manage electronic health record in-basket messages according to the provider’s verbatim instructions.
• Perform front-desk workflows as needed, including patient portal requests, registration, scheduling, phone triage, cash handling, and check-in/check-out.
• Follow up on orders, appointments, referrals, and return visits; collect co-pays as needed.
• Order supplies, track referrals, labs and diagnostic tests, and dispose of contaminated supplies.
• Record medical histories, vital statistics, and test results in medical records.
• Interview patients and obtain medical information and vital signs, weight, and height.
• Prepare and administer medications as directed by a physician.
• Collect, log, and prepare blood, tissue, or other laboratory specimens for testing.
• Provide authorized prescription and drug-refill information to pharmacies as directed by the provider.
• Explain treatment procedures, medications, diets, and physician instructions to patients.
• Clean and sterilize instruments and dispose of contaminated supplies.
• Perform routine laboratory tests and sample analyses.
• Perform general office duties such as answering telephones, taking dictation, and completing insurance forms.
• Complete skills or competency checklists for assisting physicians with examinations and treatment, including handing instruments, giving injections, removing sutures, and changing wound dressings.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, and short- and long-term disability.
• Tuition assistance, professional development, and continuing education support. Benefits may vary by market and employment status.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED