Medical Assistant Certified/Registered- Cape Fear Valley Primary Care-Buffalo Lakes, Full Time Days

Cape Fear Valley Health

3d•Onsite

About The Position

Supports the administrative and clinical needs of physicians and other licensed medical staff. Assists with obtaining patient vital signs, updating patient charts, compiling related statistical data, and meeting policy, procedure, practice, regulatory, and JCAHO standards. Provides care to clinic patients under the supervision of a physician and other licensed medical staff. In the physician office practice, the role also includes front desk reception, appointment scheduling, assisting with coding and billing-related data entry, coordinating with outside healthcare partners, monitoring and responding to Epic In Basket messages, completing provider-directed components of well visits and physicals, and carrying out scheduled nursing visits. The employee completes required documentation before the provider begins each visit, performs high-level disinfection, and may float to other clinics as assigned.

Requirements

High school diploma or equivalent.
Current Basic Life Support (BLS) certification from the American Heart Association.
Graduation from an accredited Medical Assistant program and successful completion of a nationally recognized certification exam. Accepted certifications include CMA (AAMA), RMA (AMT), CMA (MEDCA), RMA (ARMA), CMA (NAHP), CCMA (NHA), and NRCMA (NAHP).
Proficiency in reading, writing, and speaking English.
Ability to recognize life-threatening situations, respond, and activate emergency services.
Ability to communicate effectively with customers, staff, and providers in person and by phone, including greeting people, identifying oneself by name and role, and returning calls in a timely manner.
Ability to see, hear, read, and manually use office and clinical equipment.
Ability to perform substantial standing, walking, bending, and lifting.
May involve skin, eye, mucous membrane, or parenteral contact with blood or other potentially infectious material.

Nice To Haves

One year of clinical experience in an outpatient clinical setting preferred.

Responsibilities

Maintains patients’ rights, confidentiality, dignity, and well-being.
Maintains accurate and relevant records of patient care and patient contact for visits and telephone interactions.
Collects and processes point-of-care, laboratory, and pathology samples according to policy.
Performs quality and safety checks on waived testing equipment and supplies.
Provides patient education under the provider’s direction.
Administers and records treatments, dressing changes, medications, and therapies under the direction and order of the licensed independent practitioner.
Chaperones, prepares for, and assists providers with procedures and examinations as needed.
Handles and prepares reusable instruments for return to Central Sterile Processing for sterilization.
Disposes of biohazard and pharmaceutical waste according to OSHA guidelines and policy.
Maintains a clean patient-care environment by following infection prevention standards for between-patient and terminal cleaning.
Maintains appropriate supply and instrument stock in designated areas.
Performs front desk reception, greets patients, and schedules appointments.
Assists clerical or reception staff with ICD and CPT coding and computer entry for billing, insurance, and quality assurance purposes.
Coordinates and communicates with outside healthcare partners, including home health, hospice, durable medical equipment companies, community paramedics, and ACO partners, to carry out the provider-directed plan of care.
Monitors Epic In Basket and responds to messages within an appropriate timeframe.
Performs provider-directed components of well visits or physicals and scheduled nursing visits.
Completes required documentation for each patient visit before the provider begins the visit.
Performs high-level disinfection according to policy and manufacturer instructions.
Floats to other clinics as assigned.
Performs other duties as assigned.