Medical Assistant Certified/Registered- Clinical Administration - Float Team, Full Time Days

Cape Fear Valley Health

3d•Onsite

About The Position

Supports the administrative and clinical requirements of physicians and other licensed medical staff. Assists with obtaining patient vital signs, updating patient charts, compiling related statistical data, and meeting policy, procedure, practice, regulatory, and JCAHO standards. Provides care to clinic patients under the supervision of a physician and other licensed medical staff. This full-time, day-shift role is part of the Clinical Administration Float Team at CFV Medical Group in Fayetteville, North Carolina, and may require floating to other clinics as assigned.

Requirements

High school diploma or equivalent.
Basic Life Support (BLS) certification from the American Heart Association.
Graduation from an accredited Medical Assistant program and successful completion of a nationally recognized certification exam. Accepted certifications include CMA (AAMA), RMA (AMT), CMA (MEDCA), RMA (ARMA), CMA (NAHP), CCMA (NHA), or NRCMA (NAHP).
Proficiency in reading, writing, and speaking English.
Ability to recognize life-threatening situations, respond, and activate emergency services.
Ability to communicate effectively in person and by phone with customers, staff, and providers, including greeting people, identifying oneself by name and role, and returning calls in a timely manner.
Ability to see, hear, read, and manually use office and clinical equipment.
Ability to perform duties involving substantial standing, walking, bending, and lifting.
Ability to work in circumstances that may involve skin, eye, mucous membrane, or parenteral contact with blood or other potentially infectious material.

Nice To Haves

One year of clinical experience in an outpatient clinical setting is preferred.

Responsibilities

Maintain patients’ rights, confidentiality, dignity, and well-being.
Maintain accurate and relevant records of patient care and patient contacts, including visits and telephone interactions.
Collect and process point-of-care, laboratory, and pathology samples in accordance with CFVH policy.
Perform quality and safety checks on waived testing equipment and supplies in accordance with CFVHS policies.
Provide patient education under the direction of the provider.
Administer and record treatments, dressing changes, medications, and therapies under the direction and order of the LIP.
Chaperone, set up for, and assist providers with procedures and examinations as needed.
Handle and prepare reusable instruments for return to Central Sterile Processing for sterilization.
Dispose of biohazard and pharmaceutical waste in accordance with OSHA guidelines and CFVH policy.
Maintain a clean patient-care environment by following infection prevention standards for between-patient and terminal cleaning.
Ensure appropriate supplies and instruments are stocked in designated areas.
Perform front-desk reception, including greeting patients and scheduling appointments.
Assist clerical and reception staff with ICD and CPT coding and computer entry for billing, insurance, and quality-assurance purposes.
Coordinate and communicate with outside healthcare partners, including home health, hospice, DME companies, community paramedics, and ACOs, to carry out provider-directed patient care plans.
Monitor Epic In Basket and respond to messages within an appropriate time frame.
Perform components of well visits or physicals as directed by the provider.
Perform scheduled nursing visits as directed by the provider.
Complete required documentation for each patient visit before the provider begins the visit.
Perform High Level Disinfection according to CFVH policy and manufacturer instructions.
Float to other clinics as assigned.
Perform other duties as assigned.