About The Position

Under the leadership of the Manager, Physician Services, the Medical Assistant is an active member of the Physician Services team, collecting data and providing comfort measures and care to patients. The role provides care appropriate to the patient’s developmental age and culturally sensitive care. The Medical Assistant develops an appropriate plan of care, evaluates the effectiveness of interventions, and interacts effectively with patients, families, and medical office staff. The position maintains standards of professional nursing.

Requirements

  • High school diploma with an emphasis in Office Occupations and Administrative Skills, or a state-certified GED.
  • Medical Assistant certification required.
  • Up to one year of work-related on-the-job experience, or an equivalent combination of education, training, and experience.

Nice To Haves

  • Business office school education, a Medical Assistant program, or an associate degree.

Responsibilities

  • Communicate positively with patients, families, and medical office staff as part of an interdisciplinary team.
  • Assess patients’ conditions and document findings.
  • Use professional judgment in treating patients, modify treatment, and contact the physician as appropriate.
  • Review relevant health risks and nutritional issues with patients and discuss warranted lifestyle changes.
  • Discuss medications and medical tests with patients and family members and assist with scheduling.
  • Schedule consultations and referrals as needed and call in prescriptions as directed.
  • Answer patients’ questions, identify their needs, act on routine requests, and relay information.
  • Notify patients of test results as directed and of follow-up visits requested by the physician.
  • Communicate and reinforce patient care and education plans with patients and families, and assess their ability to understand them.
  • Keep examination rooms stocked and reorder supplies as needed.
  • Serve as a clinical leader by implementing nursing concepts and mentoring staff as necessary.
  • Stay current on developments, innovations, procedures, and techniques in nursing care.
  • Participate in safety, infection control, and performance improvement efforts to support quality care and services.
  • Perform associated duties, responsibilities, tasks, and other related duties as assigned.
  • Present a professional image to medical staff, co-workers, physicians, patients, and family members.
  • Attend professional development programs and in-service training and meet minimum continuing professional education requirements.
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