About The Position

The Medical Assistant Certified assists providers and the health care team in delivering customer service and quality patient care by performing clerical and patient-related tasks. Duties include taking vital signs, administering injections and medications as directed, managing patient rooming and flow, preparing for visits, assisting during visits and procedures, and completing post-visit tasks. The role may also involve front-office activities, scheduling, and reporting test results as directed by the provider. This position is based in patient exam rooms and at a workstation, sometimes in limited or confined spaces, and involves working closely with others. The role may require floating among clinics to support staffing and continuity of care. Hours may be irregular, and overtime may be required. The position works under general supervision of the Practice Manager, with additional direction from providers. A $3,000 sign-on bonus is available to eligible external applicants with an active MA-C license who commit to one year at Confluence Health.

Requirements

  • High school diploma or GED.
  • Graduate of an accredited Medical Assisting program, or enrollment in an externship program; alternatively, a Medical Assistant Apprentice must have completed the curriculum, passed the CCMA exam, and be awaiting InReach committee consideration for Medical Assistant-Certified licensure.
  • Active Washington State Department of Health Medical Assistant Interim (IC) or Medical Assistant-Certified (CM) license, or internal apprentice status while awaiting licensure.
  • Basic Life Support (CPR) certification within 90 days of hire.
  • The summary states that an active MA-C license is required for the sign-on bonus, and eligible applicants must be external applicants and agree to a one-year commitment to Confluence Health.

Nice To Haves

  • Previous experience as a Medical Assistant in an ambulatory care setting.
  • Basic computer skills.
  • Experience with EPIC electronic health records.

Responsibilities

  • Greet patients promptly and courteously, prepare them for examinations, and work with the clinical team to maintain timely patient flow.
  • Obtain and record vital signs in the electronic medical record according to department protocols or guidelines.
  • Obtain and accurately document patients’ medical histories and reasons for visits.
  • Administer injections and medications as directed by the provider.
  • Assist with procedures and minor emergencies as directed by a provider or registered nurse, within the Medical Assistant Certified scope of practice.
  • Schedule laboratory, X-ray, and other tests as directed by the provider; instruct patients on routine sample collection and testing requirements; and provide delegated follow-up results and callbacks.
  • Communicate with patients, relay important information to providers, and provide patient follow-up, including contacting pharmacies about medication orders and refills as assigned.
  • Keep exam rooms clean, clean instruments, and stock supplies for exam and procedure rooms daily.
  • Float and provide cross-coverage among clinics to support adequate staffing and continuity of care across the Ambulatory Care Network.
  • Maintain active Basic Life Support (CPR) certification.
  • Demonstrate Standards of Behavior and adhere to the Code of Conduct.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible spending accounts and health savings accounts
  • Paid time off
  • Generous retirement plans
  • Life insurance
  • Long-term disability
  • Tuition reimbursement
  • Employee Assistance Program
  • Adoption assistance
  • Shift differential
  • $3,000 sign-on bonus for eligible Certified Medical Assistants
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