About The Position

The Medical Assistant/Cast Specialist will escort patients to x-ray and exam rooms, monitor patient flow, and assist physicians with minor clinical procedures. This role involves casting and splinting removal and application as directed by the physician. Responsibilities include tracking and ordering supplies, stocking exam rooms and workstations, and scheduling diagnostic tests. The position also involves reviewing and coding charge slips, submitting insurance claims, and returning patient phone calls. Additional duties include performing various office and clerical tasks, maintaining a physician's master calendar, obtaining authorizations and pre-authorizations for patient care services, and covering the front desk when needed. The role ensures that physician orders for medications and treatments are implemented and submits workers compensation and HMO requests. This is a full-time, non-exempt position with 8-hour days.

Requirements

  • High School or equivalent.
  • At least 6 months casting experience in an acute care setting.
  • Ability to communicate effectively in English both verbally and in writing.
  • Basic Life Support (BLS) Healthcare Provider from American Heart Association.
  • Fire Life Safety Training (LA City) - must be obtained within 30 days of hire if no card upon hire.
  • Must have one of the following certifications: Registered Orthopaedic Technologist (ROT) from American Society of Orthopedic Professional (ASOP), Registered Orthopaedic Technologist (ROT) from National Board for Certification in the Orthopedic Specialties (NBCOS), or Orthopaedic Technologist Certification (OTC) from the National Board for Certification of Orthopaedic Technologists (NBCOT). If no certificate upon hire, one must be obtained within 30 days of hire.

Nice To Haves

  • Graduate from an accredited school of Orthopaedic Program.
  • Graduate from an accredited Medical Assistant Certificate/Diploma program.
  • Combined education/experience as substitute for minimum experience (preferably one year of experience as a medical assistant in an acute care setting).
  • Spanish language skills.
  • Knowledge of medical terminology.
  • Familiarity with word processing, IDX, AS400 and scheduling software.

Responsibilities

  • Escort patients to x-ray and exam rooms.
  • Monitor patient flow.
  • Assist physicians with minor clinical procedures including staple removal, suture removal, and wound care.
  • Perform casting and splinting removal and application as directed by the physician.
  • Track supply utilization and order new supplies.
  • Stock exam rooms and workstations.
  • Schedule diagnostic tests ordered by the physician.
  • Review and code charge slips.
  • Submit insurance claims.
  • Return patient phone calls.
  • Perform various office and clerical duties.
  • Schedule patient appointments.
  • Answer general questions.
  • Obtain authorizations and pre-authorizations for patient care services.
  • Schedule appointments with ancillary departments or other care providers.
  • Maintain master calendar for physician(s).
  • Perform vitals and enter required information in Cerner.
  • Develop supporting documentation for insurance claims and submit claims to insurance carriers.
  • Cover front desk when needed for breaks, lunches, call outs, vacations.
  • Ensure physician orders for medications and treatments are implemented by appropriate staff.
  • Submit workers compensation and HMO requests.
  • Relay disability status to adjusters and nurse case managers.
  • Check supplies and medications for expiration dates and dispose of them according to standards.
  • Work with any and every physician in the unit/department/clinic.

Benefits

  • USC is an equal opportunity employer.
  • USC observes affirmative action obligations consistent with state and federal law.
  • USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety.
  • We provide reasonable accommodations to applicants and employees with disabilities.
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