Medical Assistant – Back Office

Family HealthCare NetworkFresno, CA
$25 - $30Onsite

About The Position

The Medical Assistant – Back Office is responsible for supporting efficient patient flow while performing various aspects of the back office patient visit. This position will function within their scope of practice.

Requirements

  • Possesses work-related skills at a higher level than completion of high school, including formal written and verbal communications skills, computational and computer skills, mathematical, and technical skills.
  • Have proof of completion of high school with a minimum overall GPA of 2.5 or completion of General Educational Development (GED) with a minimum overall score of 162.5, and health care related knowledge frequently acquired through completion of a trade school, para-professional, or certificate type program.
  • If an individual has completed a degree at a higher level than required by the role and had a stronger GPA in that program, they may provide proof of GPA from that degree in lieu of the high school diploma.
  • Have two years of experience or successful completion of a medical assistant externship with Family HealthCare Network.
  • For Back Office Medical Assistants working in the PACE program – A minimum of one (1) year of documented experience working with the frail or elderly population. The experience used to satisfy this requirement can also be included in the 2-year experience required in number (3) above.
  • Ability to prepare more complex documents in Microsoft Word, including creating tables, charts, graphs and other elements.
  • Ability to use Microsoft Excel to review and compile data, including the use of formulas, functions, lookup tables and other standard spreadsheet elements.
  • Ability to create basic presentations in Microsoft PowerPoint.
  • MA Certification required. MA Certification from a medical doctor will be considered.
  • Injection certification is required. As an alternative, a venipuncture, injection and skin test certificate can be completed as part of the initial job specific competencies.
  • Job duties require the compilation of information prepared in effective written form, including correspondence, reports, articles or other documentation.
  • Effectively conveys technical information to non-technical audiences.

Nice To Haves

  • If an individual has completed a degree at a higher level than required by the role and had a stronger GPA in that program, they may provide proof of GPA from that degree in lieu of the high school diploma.

Responsibilities

  • Responsible for supporting and monitoring patient flow in the back office.
  • Responsible for performing various aspects of patient visit.
  • Responsible for performing important medical tests and procedures on patients.
  • Responsible for obtaining medical record releases, and ensuring the processing of medical record requests.
  • Responsible for preparing and stocking exam rooms/lab and monitoring adequate supplies in stock.
  • Responsible for discarding of Biohazard waste and sharps.
  • Responsible for weekly testing and weekly/monthly cleaning of sterilization equipment and the sterilization of medical equipment.
  • May also be responsible for maintenance of the mobile health unit
  • If functioning within the PACE program: Expected to perform within PACE's established policies, procedures, and regulations.
  • Responsible for adhering to the Attendance and Absenteeism Policy, recognizing that regular attendance is considered an essential function of all FHCN positions. Absenteeism is not being at work or failing to attend a paid workshop, training, or event unless the absence is protected by law.
  • Ability to present to and work at any FHCN location, both at the beginning of a shift or during a shift, based on business need.
  • Performs other duties as assigned.
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