Medical Assistant Apprentice

CHAS Health•Spokane, WA

1d•Onsite

About The Position

Improve the overall health of the communities we serve by learning to manage patient care at assigned medical clinic through apprenticeship program and performing duties as follows: The Medical Assistant Apprentice will shadow a CHAS Health Medical Assistant – Certified coach, complete educational coursework, and follow all program requirements. This role participates in classroom training, greets and escorts patients, prepares patients for providers, and performs various clinical tasks. The apprentice will also ensure exam rooms are clean and stocked, sterilize instruments, assist with procedures and prescription refills, manage referrals, and adhere to safety protocols. Additionally, the role involves answering phones, scheduling patients, and supporting care team members, all while upholding the CHAS Health Mission and Core Values.

Requirements

High school diploma or equivalent required.
Enrollment in the CHAS Health Registered Medical Assistant Apprenticeship required.
Aged 18 years or older by the start of the apprenticeship program required.
Excellent customer service skills required.
Oral and written communications skills required.
Compassion for patients required.
Ability to work well in team environment required.
Ability to multi-task in fast-paced work environment, with ability to anticipate future needs required.
Basic computer user skills required.
Medical terminology and accurate spelling ability required.
BLS (CPR/AED) required.
Commitment to supporting a safe and respectful environment is required.

Responsibilities

Shadows a CHAS Health Medical Assistant – Certified coach.
Completes educational course work and follows all requirements of the program.
Participates in classroom training with the instructor, as required.
Greets variety of patients and escorts to exam room; informs patient of time delays throughout visit.
Prepares patients for provider; anticipates needs of provider to maintain efficient patient flow.
Performs phlebotomy and laboratory procedures as directed by provider.
Performs and documents immunizations.
Ensures exam rooms are clean, stocked, and ready for patients.
Cleans, prepares, and sterilizes instruments.
Assists provider with procedures, exams, and patient education.
Assists with prescription refills under the direction and authorization of provider.
Manages appropriate patient referrals and required documentation.
Observes and follows required safety protocols, including handling and disposal of sharps, use of personal protective equipment, exposure to blood borne pathogens, and general safety of employees and patients.
Answers telephones, schedules patients, and supports care team members.
Performs other duties assigned, including supporting the CHAS Health Mission and Core Values.