Medical Assistant Apprentice Southern Utah

Intermountain Health • St. George, UT

3d • Hybrid

About The Position

A Medical Assistant Apprentice is responsible for learning the Medical Assistant trade at Intermountain Healthcare while attending a Medical Assistant Program. This position will require in-person classroom training as well as working in various clinics for the clinical rotations portion of the program. The Medical Assistant Apprentice is responsible for always having clear lines of communication with their supervising team at IMH. The MA apprentice will observe patient-oriented procedures under the direction and supervision of Tier II or Tier III Medical Assistant, Practice Manager, clinician, RN, or LVN throughout the different divisions at Intermountain Healthcare. The MA apprentice will have the opportunity to practice with direct supervision the patient-oriented procedures and will have the opportunity to review with the mentor all areas of skills assessment improvement opportunities. As a medical assistant apprentice, they will be responsible for a wide variety of clinical and administrative tasks under the direction and guidance of experienced professionals. This allows you to hone your skills under ‘safety net’ conditions so you will be fully prepared to enter the workforce as a competent, skilled professional. The MA apprentice will be expected to be engaged on any guidance given and to follow the Code of Conduct. The guiding principles and values at IMH will be expected to be always followed. Possesses aptitude for the Medical Assistant trade Essential read-only use and navigation of the electronic medical records. Responsible for quality and continuous improvement within the job scope throughout all rotations. Consistently exhibits behavior and communication skills that demonstrate IMH’s commitment to superior customer service, including quality, care, and concern with internal and external customers. Observes vital signs and other pertinent patient information while shadowing their mentor. Responsible for all actions/responsibilities as described in company-controlled documentation for this position. Contributes to and supports the corporation's quality initiatives by adopting and communicating the corporation's quality improvement efforts. Uses, protects, and discloses HCP patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards. Observes/view various procedures such as ear lavage, ECG, spirometry, injections, peak flows, pulse oximetry, breathing treatments, suture removals, wound dressings, vision/hearing tests, urine pregnancy tests, urine dips, blood glucose testing, and blood hemoglobin (hemocue) testing. Assists clinicians with procedures that vary in levels of complexity Shadows mentee on patient on lab, radiology, and other procedure/testing preparations. Observes in visit closure with patient and clinicians for next steps for lab, x-ray, referrals, DME, etc. Inquires and is open-minded to learning the Medical Assistant trade throughout the organization Observes the handling and delivery of patient service recovery methods Participates regularly in skills aptitude training and evaluations. Participates regularly in site staff and department meetings, huddles, etc… Maintains and cleans exam/treatment areas, specimen processing areas, and medical equipment with the support of the mentee Stocks exam rooms, treatment/procedure rooms, specimen processing areas, and nursing stations with the support of the mentee Participates in Quality Improvement projects Escalate potential emergency situations to the appropriate level.

Requirements

• High School Diploma or GED
• Ability to limit time off to no more than 2 consecutive days, with a maximum total of 5 days off during the 21-week program.
• Must sign a 2-year agreement upon selection.
• Must be willing to pay back the cost of the program ($4,900.00) if leaving the program or prior to the 2-year mark.

Nice To Haves

• Aptitude for the Medical Assistant trade.

Responsibilities

• Observe patient-oriented procedures under the direction and supervision of Tier II or Tier III Medical Assistant, Practice Manager, clinician, RN, or LVN.
• Practice patient-oriented procedures with direct supervision and review skill assessment improvement opportunities with a mentor.
• Provide feedback to mentor on areas of struggle for additional coaching or practice scenarios.
• Perform a variety of clinical and administrative tasks under direction and guidance.
• Engage with guidance and follow the Code of Conduct and guiding principles and values of IMH.
• Utilize and navigate electronic medical records.
• Observe vital signs and other pertinent patient information.
• Contribute to and support the corporation's quality initiatives.
• Use, protect, and disclose protected health information (PHI) in accordance with HIPAA standards.
• Observe various procedures such as ear lavage, ECG, spirometry, injections, peak flows, pulse oximetry, breathing treatments, suture removals, wound dressings, vision/hearing tests, urine pregnancy tests, urine dips, blood glucose testing, and blood hemoglobin (hemocue) testing.
• Assist clinicians with procedures.
• Shadow mentee on patient lab, radiology, and other procedure/testing preparations.
• Observe visit closure with patient and clinicians for next steps.
• Inquire and be open-minded to learning the Medical Assistant trade.
• Observe the handling and delivery of patient service recovery methods.
• Participate regularly in skills aptitude training and evaluations.
• Participate regularly in site staff and department meetings, huddles, etc.
• Maintain and clean exam/treatment areas, specimen processing areas, and medical equipment.
• Stock exam rooms, treatment/procedure rooms, specimen processing areas, and nursing stations.
• Participate in Quality Improvement projects.
• Escalate potential emergency situations to the appropriate level.

Benefits

• Generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
• PEAK program offers up-front tuition coverage paid directly to the academic institution, with 100+ learning options including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED