Medical Assistant and Receptionist - Wilmington DE

Nutrihealth LLC•Wilmington, DE

1d•Onsite

About The Position

Nutrihealth is a medical weight loss company focused on improving patient’s overall health. Patient’s satisfaction is our top priority. We are seeking a highly motivated and friendly Medical Assistant and Receptionist to join our Nutrihealth team. Teamwork and professionalism are crucial. This role will be based out of our Bethesda office.

Requirements

Proven experience in medical administrative support and front desk operations
Proficient in managing medical records and patient service
Strong computer skills
Excellent clerical and office experience, with a focus on customer service
Ability to handle multi-line phone systems
Familiarity with Microsoft Office and health information management systems

Responsibilities

Obtaining and recording patient medical histories, vitals, test results, and other information for medical records while maintaining strict confidentiality
Assisting the front desk staff on as needed basis in scheduling, patient check-in and check-out, and patient medical record maintenance
Preparing treatment rooms for clinical examinations
Confirming if Prior Authorizations are required and submitting requests promptly, following up on delayed or outstanding Prior Authorizations, and working proactively to prevent denials through accurate and timely submissions
Delivering compassionate support, attention, and assistance to patients and families
Welcoming patients and visitors in the office and answering inquiries or referring questions to the appropriate staff member
Assists patients with insurance and billing questions
Scheduling and confirming appointments for the providers and nutritionists/dieticians
Collecting copays and payments for prescriptions and gym memberships
Verifying insurance and preparing patient forms
Ensuring compliance with all health care regulations, including HIPAA and OSHA