Veterinary Receptionist - Wilmington, NC

A Country Veterinary Clinic • Wilmington, NC

2d • Onsite

About The Position

A Country Veterinary Clinic is seeking an experienced Veterinary Receptionist to join their growing team. They are building something special and are looking for individuals who believe exceptional patient care starts with exceptional people. The clinic emphasizes teamwork, personal growth, and work-life balance, offering a supportive structure for high-quality medicine and team member well-being. They value employee ideas and encourage professional growth.

Requirements

• Previous veterinary reception experience preferred
• Strong attention to detail and organizational skills
• Ability to multitask in a fast-paced environment
• Positive attitude and team-first mindset
• Excellent communication and customer service skills
• Accountability and reliability
• Willingness to learn, grow, and support fellow team members
• Ability to anticipate team needs and promote efficiency throughout the hospital

Responsibilities

• Greet clients and patients with warmth and professionalism
• Answer phones, route calls appropriately, and respond to messages promptly
• Schedule appointments and manage a multi-doctor calendar efficiently
• Check patients in and out while maintaining accurate records
• Collect payments, process invoices, and review estimates with clients
• Support smooth patient flow through communication with doctors and technicians
• Deliver exceptional customer service during every interaction

Benefits

• Competitive pay
• 401(k) matching
• Tuition support
• Referral bonuses
• Comprehensive medical, dental, and vision coverage
• Supplemental insurance options
• Up to three weeks of paid parental leave
• Generous PTO
• Employee discounts
• Quarterly team bonuses
• Continuing education allowance
• Uniform allowance
• Six paid holidays
• Employee Assistance Program
• Flexible approach to compensation
• Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program
• Mentorship and professional development opportunities
• Predictable scheduling

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed