About The Position

The Medical Assistant (MA) Admin role at BHMG Cardiology coordinates patient care activities and combines clinical and administrative responsibilities. Duties include collecting patient medical history information, using the EPIC electronic health records system, scheduling and following up on appointments, assisting with medication fill and refill requests, checking prior authorizations, and scheduling tests, procedures, consultations, and other assigned in-basket tasks. The MA communicates respectfully with pharmacies, insurance companies, patients, and physicians, and upholds Baptist’s mission and core values to support service excellence. A retention bonus is available to new hires who meet eligibility criteria.

Requirements

  • High school diploma or equivalent.
  • One year of direct, hands-on patient care experience in a medical office, clinic, or similar setting, or successful completion of a formal Medical Assistant training program, including the Baptist Health internal MA training program.
  • Graduate of a formal Medical Assistant training program or at least one year of direct, hands-on patient care in a clinical setting, such as obtaining vital signs, documenting patient history and medications, and performing clinical procedures.
  • Basic Life Support certification from the American Heart Association within 90 days of hire.
  • BAT and DOT certifications are required for Medical Assistants in Occupational Medicine.
  • Must successfully complete a clinical competency assessment and MA orientation upon hire; those who do not meet required standards will enter the MA Trainee Program for further development and reevaluation.

Nice To Haves

  • Prior experience in Occupational Medicine, Urgent Care, Primary Care, or a specialty medical practice.
  • Medical Office, Certified Medical Assistant, CMA, AAMA, AMT, or NCCT.

Responsibilities

  • Coordinate patient care activities.
  • Collect patient medical history information.
  • Navigate the EPIC electronic health records system.
  • Schedule appointments and follow up on them.
  • Assist with medication fill and refill requests.
  • Check for prior authorizations.
  • Schedule tests, procedures, and consultations.
  • Complete other assigned in-basket tasks.
  • Communicate respectfully with pharmacies, insurance companies, patients, and physicians.
  • Uphold Baptist’s mission and core values.

Benefits

  • Retention bonus for new hires meeting eligibility criteria.
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