Medical Assistant 3 (H)

University of Miami•Doral, FL

2d•Onsite

About The Position

The Medical Assistant 3 (H) position at the University of Miami involves supporting patient care by utilizing creative methods to address individual needs, respecting spiritual beliefs, and establishing a trusting relationship conducive to healing. The role requires prioritizing and managing multiple tasks efficiently and professionally, communicating clearly with patients, families, and team members, and seeking assistance when needed. This position contributes to team building through participation in unit programs and meetings, fostering positive morale, and utilizing constructive conflict resolution skills. It also involves learning and using available technology for communication, documentation, and accessing clinical information. The role demands continuous learning to maintain current clinical practice skills and professional development. Ensuring compliance with State and Federal regulatory guidelines, including HIPAA, is crucial. The Medical Assistant performs within their clinical scope of practice, adhering to University of Miami standards, guidelines, statutes, rules, and regulations, and incorporating protocols into daily practice. They must accept and provide constructive feedback, abide by ethical standards, and protect patient privacy. Specific duties include preparing treatment rooms, assisting providers with physical examinations, preparing patients for procedures, performing vital signs, EKGs, and phlebotomy, documenting in patient records, cleaning and sterilizing instruments, scheduling tests, completing forms, maintaining accurate patient records, ordering and stocking supplies, and performing clerical duties. Adherence to University policies and procedures and safeguarding University assets are also required. This list of duties is not exhaustive and may be expanded as necessary.

Requirements

High School Diploma or equivalent/relevant experience, certification or license
Minimum 4 years of relevant experience required
Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.
Teamwork: Ability to work collaboratively with others and contribute to a team environment.
Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.

Nice To Haves

Refer to department description for applicable certification requirements

Responsibilities

Utilizes creative methods to support patient’s individual needs and respect patient’s spiritual beliefs, faith, and practices.
Establishes a trusting relationship by creating and maintaining a conducive climate for healing by being authentically present to the patient and family, identifying and managing discomforts, providing emotional support.
Prioritizes and integrates multiple requests and work expectations by performing tasks appropriately, in a timely manner safely and professionally. Communicates clearly and in a timely manner to patient and family, as well as the appropriate team members. Seeks assistance when needed.
Contributes to team building by participating in unit/clinic programs and meetings. Commits to positive morale, using constructive and effective conflict resolution skills. Learns and utilizes available technology resources for communication, documentation, and locating pertinent information regarding clinical situations, diagnosis, and treatments.
Attains educational knowledge and competencies that reflects current clinical practice skills. Demonstrates commitment to lifelong learning and is responsible for his/her own professional development and maintenance of knowledge regarding the patient population and assignments.
Ensures compliance with all State and Federal regulatory guidelines to include Health Insurance Portability and Accountability Act (HIPAA).
Performs professionally within their clinical scope of practice skills utilizing State, Federal, and University of Miami’s standards, guidelines, relevant statues, rules, and regulations. Incorporates protocols and standards of care into daily practice.
Accepts and provides focused constructive feedback and guidance with loving kindness in a manner that provides growth and maintains self-esteem.
Abides by the standards for ethical behavior, therapeutic communication and protecting the privacy of patient information.
Assists providers with physical examinations by preparing treatment/exam room with proper supplies, instruments, and materials, as directed.
Understands the importance of medical and surgical asepsis. Prepares patients for physician’s care with basic instruction and information regarding examination procedures.
Perform vital signs, EKG, phlebotomy, and document in patient’s medical record.
Cleans and/or sterilizes medical instruments while observing principles of sterile technique. Schedules patients for tests and completes required forms for laboratory work.
Maintains accurate and complete patient records and documentation. Orders, stocks, and inventories supplies, and assists in performing clerical duties.
Adheres to University and unit-level policies and procedures and safeguards University assets.