Under the supervision of the Nurse Manager, guided by policies and procedures of Ambulatory Services, the Medical Assistant (MA) assists in the delivery of care to all Ambulatory patients. As a member of the team, the MA must be able to work variable shifts (including 12-hour shifts, Saturdays, Sundays, Holidays, early mornings, and evenings), as well as working in various clinic locations (including South Bay, San Francisco, and East Bay). The Medical Assistant will play a critical role in the patient experience including optimizing clinic flow, providing in and outreach to patients and working collaboratively with the team to create a patient centered environment. This position floats between the front and the back office performing both clerical and clinical duties. Work includes a variety of personal care and MA care procedures including assuring positive care outcomes. They will perform assigned patient care and laboratory procedures in support of services provided to patients within the practices. They are required to learn and be able to assist in all functions of the practices to include back and front office. The MA consistently projects a professional and courteous demeanor, helps establish and maintain the highest service standards for the practice and complies with the Medical Center House and Telephone Standards. The MA must have flexibility to cover multiple UCSF Health Ambulatory Clinics.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed