Medical Assistant 2 - San Ysidro

San Ysidro Health•San Diego, CA
•$29 - $37

About The Position

Under direct supervision and within an established scope of practice, the Medical Assistant 2 assists providers with patient examinations, treatments, and special procedures in a medical office or clinic, following San Ysidro Health policies and procedures. The role performs routine patient care functions prescribed by licensed healthcare providers and supports assigned physicians and other healthcare professionals. Clinical work includes taking vital signs and rooming patients; preparing patients and exam rooms; assisting with minor procedures; collecting and labeling specimens; administering injections or medications after completing 10 hours of medication management training; performing basic point-of-care tests, EKGs, and hearing and visual acuity tests; and applying aseptic technique and infection-control practices. The position also maintains medical supplies and inventory, sterilizes instruments, and participates in clinical emergency codes when assigned. Administrative responsibilities include documenting patient information and responses in medical records, scheduling appointments, updating records, verifying insurance, and managing and routing messages and results according to provider instructions and established guidelines. The role also supports clinical outreach, customer service, a clean and functional work environment, teamwork, professional development, attendance policies, and training new hires, transfers, and externship students. Other duties may be assigned. This position requires a varied 40-hour weekly schedule that may include evenings and/or weekends. Reliable transportation is necessary for occasional travel to provide coverage at San Ysidro Health clinics within San Diego County. Physical demands include continuous standing, walking, and twisting, and occasional lifting, pushing, or transferring of patients. The work may involve exposure to accidents, injuries, and illness.

Requirements

  • Completion of a course of study consistent with the requirements for Medical Assistants specified by the Medical Board of California.
  • Current BLS for Healthcare Provider certification awarded by the American Heart Association.
  • NHA Certified Clinical Medical Assistant (CCMA) certification.
  • NHA Certified Medical Administration Assistant (CMAA) certification.
  • Completion of the externship required by the Medical Assisting Program.
  • At least one year of experience working as a medical assistant.
  • Ability to read, write, and comprehend medical information and terminology.
  • Ability to present information effectively, verbally and in writing.
  • Demonstrated ability to use computers and electronic medical records.
  • Demonstrated ability to use a wheelchair, EKG, gurney table, vital machine, pulse oximeter, and autoclave.
  • Ability to work a varied 40-hour weekly schedule that may include evenings and/or weekends.
  • Reliable transportation for occasional travel to clinics within San Diego County.
  • Ability to meet pre-employment requirements, including I-9, physical, background and reference checks, completed application, new-hire orientation, and pre-employment PPDs.
  • Compliance with mandated vaccinations and boosters as a term and condition of employment.

Nice To Haves

  • High school diploma or GED.
  • Bilingual ability in Spanish, Tagalog, or Arabic.

Responsibilities

  • Follow San Ysidro Health policies, procedures, core values, competencies, and applicable laws.
  • Perform routine patient care within the defined scope of education, training, and responsibilities, following clinical protocols.
  • Assist assigned physicians and other healthcare professionals with patient care.
  • Take patient vital signs and complete rooming intake, including questionnaires and medication reconciliation.
  • Prepare patients for examinations and clean and sanitize exam rooms after each patient.
  • Assist with minor procedures and collect and label specimens.
  • Administer injections or medications after completing 10 hours of medication management training.
  • Perform basic point-of-care tests, EKGs, and hearing and visual acuity tests.
  • Apply aseptic technique and infection-control practices.
  • Maintain exam room supplies and inventory, replenish materials, and maintain inventory logs.
  • Participate and respond to clinical emergency codes when assigned.
  • Clean, process, sterilize, and check instruments using the autoclave, and maintain related logs.
  • Document pertinent patient information, procedures, and responses in medical records while maintaining confidentiality.
  • Schedule and reschedule appointments, update medical records, and verify insurance information.
  • Manage messages and relay results or important information to patients with written provider instructions, following message management guidelines.
  • Check medical supplies and inventory for expired items.
  • Participate in clinical outreach and in-reach to meet clinical care gap standards.
  • Practice customer service standards, anticipate customer needs, listen, problem-solve, and facilitate access to resources.
  • Respond promptly to alarms and patient requests and help maintain a clean, orderly, functional work environment.
  • Collaborate with others, manage difficult or conflict situations constructively, and take accountability for actions.
  • Participate in departmental professional development activities and adhere to the attendance policy.
  • Assist in training new hires, transfers, and externship students.
  • Travel occasionally to San Ysidro Health clinics within San Diego County to provide coverage.
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