Medical Assistant 2 - San Ysidro

San Ysidro Health•San Diego, CA

1d•Onsite

About The Position

Under direct supervision and within an established scope of practice, the Medical Assistant 2 assists providers with patient examinations, treatments, and special procedures in a medical office or clinic setting, following San Ysidro Health policies and procedures. The role performs routine patient care functions as prescribed by licensed healthcare providers and assists assigned physicians and other healthcare professionals. Clinical duties include taking vital signs; completing rooming intake, questionnaires, and medication reconciliation; preparing patients for examinations; cleaning and sanitizing exam rooms; assisting with minor procedures; collecting and labeling specimens; administering injections or medications after completing 10 hours of medication management training; performing point-of-care tests, EKGs, hearing tests, and visual acuity tests; following aseptic technique and infection-control procedures; maintaining exam-room supplies and inventory logs; responding to assigned clinical emergency codes; and cleaning, processing, sterilizing, and logging autoclave instruments. Administrative duties include documenting patient information, procedures, and responses in medical records while maintaining confidentiality; scheduling appointments; updating records; verifying insurance; managing messages and relaying results or information with written provider instructions; monitoring supplies for expired items; and participating in clinical outreach and in-reach activities to meet care-gap standards. The position also requires providing customer service, responding to alarms and patient requests, maintaining a clean and orderly work environment, collaborating with colleagues, handling difficult situations constructively, taking accountability, participating in professional development, following attendance policies, and assisting with training new hires, transfers, and externship students. Other duties may be assigned. The role requires a varied 40-hour workweek that may include evenings and/or weekends. Occasional travel to San Ysidro Health clinics within San Diego County is required, and reliable transportation is necessary. Physical requirements include continuous standing, walking, and twisting, with occasional lifting, pushing, or transferring of patients. Employees may be exposed to unpleasant elements, including accidents, injuries, and illness. Pre-employment requirements include I-9 verification, a physical, positive background and reference check results, a completed application, new-hire orientation, and pre-employment PPDs. Compliance with mandated vaccinations and boosters is a condition of employment.

Requirements

Completion of a course of study consistent with Medical Board of California requirements for Medical Assistants.
Current BLS for Healthcare Provider certification awarded by the American Heart Association.
NHA Certified Clinical Medical Assistant (CCMA) certification and NHA Certified Medical Administration Assistant (CMAA) certification.
Completion of the externship required by the Medical Assisting Program.
At least 1 year of experience working as a medical assistant.
Ability to read, write, and comprehend medical information and terminology.
Ability to effectively present information verbally and in writing.
Demonstrated ability to use computers and electronic medical records.
Demonstrated ability to use a wheelchair, EKG, gurney table, vital machine, pulse oximeter, and autoclave.
Reliable transportation for occasional travel to San Ysidro Health clinics within San Diego County.
Meet pre-employment requirements, including I-9, physical, background and reference checks, completed application, new-hire orientation, and pre-employment PPDs.
Comply with mandated vaccinations and boosters as a condition of employment.
Meet the physical requirements of continuous standing, walking, and twisting and occasional lifting, pushing, and/or transferring of patients.

Nice To Haves

High school diploma or GED (preferred).
Bilingual ability in Spanish, Tagalog, or Arabic (preferred).

Responsibilities

Uphold San Ysidro Health policies and procedures, core values, competencies, and applicable laws.
Perform routine patient care functions within the defined scope of education, training, and responsibilities, following clinical protocols and provider direction.
Assist assigned physicians and other healthcare professionals with patient care.
Take patient vital signs and complete rooming intake, questionnaires, and medication reconciliation.
Prepare patients for examinations and clean and sanitize exam rooms after each patient.
Assist with minor procedures; collect and label specimens; administer injections or medications after completing 10 hours of medication management training; and perform point-of-care tests, EKGs, hearing tests, and visual acuity tests.
Apply aseptic technique and infection-control procedures as directed by policy.
Maintain exam-room inventory, replenish supplies, and maintain inventory logs; check stock for expired supplies.
Participate in and respond to assigned clinical emergency codes.
Clean, process, and sterilize instruments using the autoclave and maintain related logs.
Document patient information, procedures, and responses in medical records according to guidelines while maintaining confidentiality.
Schedule and reschedule appointments, update patient medical records, and verify insurance information.
Manage messages and route or relay results and important information to patients using written provider instructions and message-management guidelines.
Participate in clinical outreach and in-reach to meet clinical care-gap standards.
Provide customer service, anticipate customer needs, listen and problem-solve, respond promptly to alarms and patient requests, and facilitate access to resources.
Maintain a clean, orderly, and functional work environment and collaborate with others to meet shared objectives.
Manage difficult or conflict situations constructively, seek appropriate assistance, and take accountability for actions.
Participate in departmental professional development activities and adhere to the attendance policy.
Assist in training new hires, transfers, and externship students; perform other duties as assigned.
Work a varied 40-hour-per-week schedule that may include evenings and/or weekends, and travel occasionally to San Ysidro Health clinics within San Diego County for coverage.