Medical Assistant 2, Sole Mia

University of Miami•Plantation, FL

12d

About The Position

The Medical Assistant 2 provides overall care with loving kindness and supports patients’ individual needs while respecting their spiritual beliefs, faith, and practices. The role encourages patients to speak honestly about their feelings and helps create a safe, comfortable environment that supports physical and spiritual healing. The Medical Assistant establishes trusting relationships with patients and families, identifies and manages discomforts, and provides emotional support. The Medical Assistant supports providers and patients through clinical and administrative tasks, including preparing examination rooms, performing routine laboratory tests and clinical procedures, documenting care, scheduling tests, maintaining records, and managing supplies. This list of duties and responsibilities is not intended to be all-inclusive and may expand as necessary. Medical Assistants 2 working in hospital-based units will not perform any type of medication administration.

Requirements

High school diploma or equivalent.
Graduation from an approved Medical Assistant educational program recognized by the U.S. Department of Education (USDE).
At least 2 years of previous experience.
One of the approved Medical Assistant certifications: CMA (AAMA), RMA (AMT), CCMA (NHA), NCMA (NHA - NCCT), or NRCMA (NAHP).
American Heart Association (AHA) Basic Life Support (BLS) certification for healthcare providers.
Florida HIV/AIDS Healthcare Professional Continuing Education (CE) Certification.
Strong, effective communication skills with patients, families, and the clinical team.
Ability to adapt and demonstrate flexibility in new, different, or changing environments.
Strong time-management skills, including the ability to prioritize and act proactively.
Ability to uphold professional ethics and maintain patient confidentiality.

Responsibilities

Follow standards for ethical behavior and therapeutic communication, and protect patient information privacy.
Demonstrate knowledge of basic medical terminology.
Prepare treatment and examination rooms with appropriate supplies, instruments, and materials, and assist providers with physical examinations as directed.
Apply medical and surgical asepsis principles and provide patients with basic instructions and information about examination procedures.
Perform routine laboratory tests, vital signs, EKGs, and phlebotomy, and document results in patient medical records.
Observe and report changes in patients’ signs or symptoms.
Administer medication safely as directed by a physician, except that Medical Assistants 2 working in hospital-based units do not perform medication administration.
Assist with patient care activities such as walking, and escort or transport patients to hospital locations.
Clean and/or sterilize medical instruments using sterile technique.
Schedule patients for tests and complete required laboratory forms.
Provide patients with providers’ care instructions and information.
Maintain accurate and complete patient records and documentation.
Order, stock, and inventory supplies, and assist with clerical duties.
Follow University and unit-level policies and procedures and safeguard University assets.