Medical Assist II, Certified - Gastroenterology Clinic at Eastowne

UNC Health • Chapel Hill, NC

5d • Onsite

About The Position

The Medical Assistant II, Certified provides routine clinical and administrative support to providers and other health care team members in an outpatient gastroenterology clinic. The role works under the clinical supervision of a provider for patient care activities and under the general direction of the designated manager or supervisor. The clinic is located at 100 Eastowne Drive in Chapel Hill, North Carolina, and operates Monday through Friday, 8 a.m. to 5 p.m., with no weekends or holidays.

The role supports patient intake and rooming, clinical procedures, medication administration, specimen collection, patient education, room and instrument readiness, and clinic administrative functions. Certified Medical Assistant II responsibilities may also include precepting and training colleagues, supporting preventive health measures and clinic quality or safety activities, and managing clinic supply orders.

Requirements

• Medical Assistant certification from AAMA, AMT, NHA (CCMA), NAHP (NRCMA), or NCCT (NCMA).
• Basic Life Support certification from the American Heart Association or American Red Cross.
• At least one year of full-time experience as a Certified Medical Assistant.
• Demonstrated possession of the competencies outlined in the Medical Assistant, Certified Advancement Worksheet through the application and interview.
• Ability to perform the essential functions of the position.
• Effective communication and interpersonal skills.
• Ability to engage positively with patients and families and work as a team with staff and providers.
• Ability to use a computer to document required information in the electronic medical record.

Nice To Haves

• Completion of a Medical Assisting program accredited by CAAHEP or ABHES is strongly preferred but not required.

Responsibilities

• Perform rooming and intake, including collecting vital signs, height, weight, and information related to the reason for the visit.
• Collect patient and family data, including medical and social history.
• Review the patient's current medication list, allergies, and preferred pharmacy.
• Assist providers during treatments, examinations, and procedures as directed.
• Collect specimens and perform phlebotomy.
• Administer medications under the direction of a provider.
• Perform tests, such as EKGs and eye exams, under the direction of a provider.
• Review patient records to identify routine health screenings that may be needed.
• Ensure exam and procedure rooms have appropriate supplies, equipment, forms, and educational materials ready for use.
• Provide patients with after-visit, follow-up, self-care, or procedural instructions and educational materials as directed.
• Prepare, clean, stock, and maintain exam and treatment rooms.
• Clean and sterilize instruments.
• Assist with patient registration, check-in and check-out, appointment scheduling, scheduling tests and treatments, and referrals.
• Answer clinic telephone calls and assist with the in-basket under the direction of a provider or nurse.
• Assist in emergency situations as directed by a provider or nurse.
• Precept new medical assistant or credentialed medical assistant hires and medical assistant externs.
• Train other medical assistants in clinic procedures.
• Assist physicians with maintaining preventive health measures for a patient panel.
• Perform clinic-based quality or safety duties, such as serving as clinic safety coordinator, maintaining an immunization or medication registry, or performing required audits.
• Manage clinic supply ordering.

Benefits

• A $7,500 commitment incentive, payable in three equal installments at 12, 24, and 36 months; payment is taxable income and directly deposited in the paycheck.
• UNC Health benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed