Medical Appointments Technician

The Arc Montgomery County•Derwood, MD

6d•$23 - $24

About The Position

Under the supervision of the Medical Coordinator in the Community Living Services (CLS) division, the Medical Appointments Technician (MAT) schedules medical appointments, accompanies people supported to appointments, and interacts with health agencies and medical professionals to coordinate appropriate medical care. The MAT manages assigned appointments to ensure medical exams are current and comply with Maryland Board of Nursing (MBON) and DDA regulations. The role also assists Program Managers and Assistant Directors with schedule gaps when appointments fall between shifts or when a person supported is taken to the emergency room between 9 a.m. and 5 p.m., Monday through Friday. The typical schedule is either 8 a.m. to 4 p.m. or 9 a.m. to 5 p.m., Monday through Friday, depending on appointment times.

Requirements

High school diploma or GED equivalency.
Two years of relevant experience; 30 relevant credit hours may substitute for one year of experience.
Reliable vehicle and valid driver’s license with a good driving record.
Ability to successfully complete all training requirements.

Nice To Haves

Experience working with children or adults in a caregiving setting.
Experience administering medications.
Experience accompanying people on medical appointments.
Experience working with people with IDD.

Responsibilities

Schedule medical appointments for people supported.
Accompany people supported to medical appointments.
Coordinate medical care with health agencies and medical professionals.
Manage assigned appointments to keep medical exams up to date and compliant with MBON and DDA regulations.
Assist Program Managers and Assistant Directors with schedule gaps when appointments fall between shifts or a person supported is taken to the emergency room during weekday hours from 9 a.m. to 5 p.m.