Medical Appointment Scheduler
About The Position
Orthopedic Associates (OA) is seeking a skilled and compassionate Scheduler- Tier 1 to join our growing team at our Centerville administrative office. At OA, we do more than deliver expert orthopedic care—we take pride in building a workplace culture rooted in professionalism, positivity, and respect. Since 1985, our patients have trusted us with their care, and we believe that every team member plays a vital role in that experience. We are looking for individuals who are committed to excellence in patient care, kind and respectful in every interaction—with patients, families, and colleagues, professional and dependable, showing pride in their work and supporting a collaborative, uplifting environment, and positive and adaptable, contributing to a workplace where people enjoy coming to work each day.
Requirements
- Health care industry experience
- Electronic Medical Record (EMR) experience
- Knowledge of medical terminology, anatomy and physiology, clinical medicine, surgery, diagnostic tests, radiology, pathology, pharmacology, and the various medical specialties as required in areas of responsibility.
Responsibilities
- Providing excellent customer service and communication to patients, families and staff
- Manage high call volume while maintaining attention to detail and productivity
- Scheduling patients to their availability and provider preference
- Respond to referrals, urgent situations per protocol
- Make decisions independently
Benefits
- Opportunities to grow your skills and advance your career
- Competitive compensation
- Comprehensive benefits
- Up to 3 weeks paid time off during first year
- 7 paid holidays
- Medical, Dental and Vision benefits
- 401k/Profit Sharing
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
