Medical Appointment Clerk - Mcconnell Afb, Ks

General Infomatics•McConnell AFB, KS

2d•Onsite

About The Position

At General Infomatics, Inc we pride ourselves on providing program support, healthcare services, strategic technology solutions, and knowledge management to US government agencies worldwide, under standards of integrity, trust and a commitment to excellence. We are looking for a Medical Appointment Clerk for a full-time contract position at McConnell AFB, KS.

Requirements

High school or GED diploma
At least six months of experience in medical office scheduling
Ability to type a minimum of 50 WPM (computer keyboard)
Ability to operate office equipment, such as personal computers, copiers, fax machines and telephone systems.
Ability to speak and communicate clearly in English
Excellent customer service and adaptability
General medical ethics, as well as telephone etiquette
Ability to follow instructions and procedures in detail
Basic Life Support Certification
US Citizen or legal alien fully authorized to work in the United States
Must be able to pass a background investigation

Nice To Haves

Knowledge in the following systems: Armed Forces Health Longitudinal Technology Application (AHLTA), Composite Health Care systems (CHCS) and/or MHS GENESIS, Defense Enrollment Eligibility Reporting System (DEERS)

Responsibilities

Schedules medical appointments and determines patient eligibility for services from phone calls, secured messaging or other methods used for appointment requests.
Maintains appointment schedules using a government computer system (Composite Health Care Systems (CHCS), AHLTA or MHS GENESIS and validates eligibility through appropriate booking through Defense Eligibility Report System (DEERS).
Receive and electronically deliver telephone messages (t-cons) to PCMs and/or clinic nurses by using the Government computer system, standard protocols and individual clinic guidelines as needed.