MEDICAL APPOINTMENT CLERK (Kirtland AFB, NM)

General Infomatics, Inc.

3d•$20

About The Position

At General Infomatics, Inc we pride ourselves on providing program support, healthcare services, strategic technology solutions, and knowledge management to US government agencies worldwide, under standards of integrity, trust, and a commitment to excellence. We are looking for a MEDICAL APPOINTMENT CLERK for a full-time, civil contract at Kirtland AFB, NM.

Requirements

High school or GED diploma
Ability to operate office equipment, such as personal computers, copiers, fax machines and telephone systems.
At least six months of experience in medical office scheduling
Ability to type a minimum of 50 WPM (computer keyboard)
Ability to speak and communicate clearly in English
Excellent customer service and adaptability
General medical ethics, as well as telephone etiquette
Ability to follow instructions and procedures in detail

Nice To Haves

Desired knowledge in the following systems: Armed Forces Health Longitudinal Technology Application (AHLTA); Composite Health Care systems (CHCS) and/or MHS GENESIS; Defense Enrollment Eligibility Reporting System (DEERS)

Responsibilities

Schedules medical appointments and determines patient eligibility for services from phone calls, secured messaging, or other methods used for appointment requests.
Supports PCM by name processing for appointments and appropriate access to care timeframes during allocation of standard appointment types.
Maintains appointment schedules using a government computer system (Composite Health Care Systems (CHCS), AHLTA, or MHS GENESIS.
Validates eligibility through the Defense Eligibility Report System (DEERS), AND Maintains accurate and up-to-date patient schedules and logs.
Receives and electronically delivers telephone messages to PCMs and/or clinic nurses by using the Government computer system, standard protocols, and individual clinic guidelines as needed.