Medical Administrative Assistant

Patriot At Home • Symmes Township, OH

1d • Onsite

About The Position

Patriot at Home is seeking an office-based Medical Administrative Assistant to support patients, families, referral sources, clinical staff, and office operations. The position works Monday through Friday from 8:00 AM to 4:30 PM. Patriot is veteran-owned and family-operated and describes its workplace as focused on community impact, family, and supporting employees’ personal and professional well-being.

The assistant manages front-desk communications and visitor reception, supports scheduling and coordination for clinical staff, processes documents, maintains patient and clinical files, and assists with EMR documentation and billing-related tasks. The role also supports meetings, equipment, and projects, while maintaining confidentiality and compliance with HIPAA and company policies.

Requirements

• High school diploma or GED.
• At least 1 year of office, administrative, or scheduling experience.
• Strong communication, organization, and multitasking skills.
• Ability to work in a fast-paced, team-oriented environment.
• Proficiency with Microsoft Office and general computer systems.

Nice To Haves

• Prior home health or healthcare experience.
• Familiarity with EMR systems.

Responsibilities

• Answer incoming calls from patients, families, and referral sources.
• Greet visitors and manage the front desk.
• Assist with scheduling tasks and patient visits for clinical staff.
• Coordinate schedules and communicate updates to field staff.
• Process mail, faxes, and electronic documents.
• Maintain organized patient and clinical files.
• Assist with data entry and documentation in EMR systems.
• Support billing processes, including scanning invoices and reconciling visit logs.
• Ensure confidentiality and compliance with HIPAA and company policies.
• Prepare meetings, manage equipment, and support projects.
• Perform other duties as assigned.

Benefits

• Paid time off.
• Hardship Program providing support for staff during challenging times.
• Patriot Cares nonprofit for community outreach.
• Competitive hourly pay.
• Medical, dental, vision, and supplemental insurance beginning immediately upon hire.
• Company 401(k) with 4% company matching.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED