Medical Administrative Assistant

TEKsystems • San Diego, CA

10d • $22 - $25 • Onsite

About The Position

We are seeking an experienced Administrative Assistant (Healthcare) to support a busy Health Information Management (HIM) department. This role is ideal for a detail-oriented administrative professional with recent healthcare experience, strong customer service skills, call center experience, and hands-on experience with Epic EMR/EHR. The successful candidate will provide administrative and clerical support, maintain records and files, manage correspondence, assist with patient and staff inquiries, and ensure smooth daily operations within the department.

Requirements

• Recent healthcare administrative experience (within the last 6 months)
• Experience supporting a healthcare, medical records, or Health Information Management department
• Hands-on Epic EMR/EHR experience
• Strong customer service skills
• Call center or high-volume phone experience
• Knowledge of Health Information Management policies and procedures
• Strong administrative and clerical support experience
• Proficiency with Microsoft Office Suite

Nice To Haves

• Administrative Assistant (Healthcare)
• Medical Administrative Assistant
• Unit Secretary
• Unit Clerk
• Medical Office Assistant
• Patient Services Representative (Administrative Focus)

Responsibilities

• Provide administrative support to the Health Information Management department
• Maintain office files, records, and documentation in accordance with departmental policies and procedures
• Receive, screen, and direct telephone calls and visitors
• Respond to routine inquiries and escalate complex issues to appropriate staff members
• Open, sort, and distribute incoming mail and correspondence
• Draft, type, and distribute routine letters, memoranda, and reports
• Compile data and prepare reports as requested
• Schedule and maintain appointment calendars
• Create and maintain accurate records in Epic and other office systems
• Support document management, record requests, and other HIM-related functions
• Ensure confidentiality and compliance with healthcare privacy regulations
• Provide high-quality customer service to patients, providers, and internal departments

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed