Medical Administrative Assistant

Emergency University•Houston, TX

10d•Onsite

About The Position

We are seeking a highly organized and detail-oriented Medical Administrative Assistant to join our team. As a full-time member of our staff, you will play a crucial role in supporting our medical professionals and ensuring the smooth operation of our clinic.

Requirements

High school diploma or equivalent; associate degree in healthcare administration or related field preferred
1-2 years of experience as a medical administrative assistant or in a similar role
Knowledge of medical terminology, procedures, and insurance processes
Proficient in Microsoft Office and electronic medical record systems
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Ability to work well under pressure in a fast-paced environment
Familiarity with HIPAA regulations and patient privacy laws

Nice To Haves

Bilingual in English and Spanish is a plus

Responsibilities

Greet patients and visitors, answer phone calls, and schedule appointments
Collect and verify patient information, including insurance details and medical history
Maintain accurate and up-to-date patient records and files
Assist medical staff with various administrative tasks, such as filing, data entry, and correspondence
Process insurance claims and handle billing inquiries
Coordinate with other healthcare providers and facilities to schedule referrals and consultations
Monitor and order office supplies and equipment as needed
Follow HIPAA guidelines and maintain patient confidentiality at all times
Provide excellent customer service to patients and their families