Medical Administrative Assistant

Emergency University•Baltimore, MD

11d

About The Position

The Medical Administrative Assistant will support the daily operations of the company by providing administrative and clerical support to the medical team. This individual will work closely with healthcare professionals to ensure smooth and efficient operations, as well as provide exceptional customer service to our clients.

Requirements

High school diploma or equivalent
Minimum of 1-2 years of experience in a medical administrative role
Knowledge of medical terminology and procedures
Proficient in Microsoft Office and electronic medical record systems
Excellent communication and customer service skills
Strong organizational and time-management abilities
Ability to multitask and work in a fast-paced environment
Attention to detail and accuracy
Ability to maintain confidentiality and handle sensitive information with discretion

Nice To Haves

Associate's degree in healthcare administration or related field preferred

Responsibilities

Greet and assist visitors and clients in a professional and friendly manner
Answer and direct phone calls to appropriate personnel
Schedule appointments and manage calendars for medical team
Maintain accurate and up-to-date patient records and files
Process and file medical documents and records
Prepare and submit insurance claims and handle billing inquiries
Assist with inventory management and ordering of medical supplies
Coordinate and schedule meetings and events, both in-person and virtual
Perform general office duties, such as data entry, filing, and scanning
Respond to customer inquiries and resolve any issues or concerns in a timely manner
Collaborate with team members to ensure efficient and effective operations
Maintain confidentiality of sensitive medical information