Medicaid Management Information Systems (MMIS) Process & Documentation Intern

Commonwealth of Massachusetts•Quincy, MA

4d•Hybrid

About The Position

The EHS-IT team supporting the MassHealth (MH) within the Executive Office of Health and Human Services (EHS) is seeking a Medicaid Management Information Systems (MMIS) Process & Documentation Intern. The primary purpose of this internship is to assist the MMIS Team to enhance operational efficiency by documenting MMIS production processes and identifying opportunities for standardization and automation. The intern will work with the Medicaid Management Information Systems – Maintenance and Operations team.

Requirements

Strong attention to detail for reviewing documentation, validating data, and confirming system outputs.
Clear written and verbal communication skills for notes, summaries, and cross-team coordination.
Ability to follow structured processes and work within established MMIS workflows.
Proficiency with Microsoft Office/365 tools, especially Excel, Word, Teams, and SharePoint.
Basic understanding of information systems, business processes, or public administration from coursework.
Analytical thinking to identify discrepancies, interpret requirements, and support operational reviews.
Willingness to learn MMIS operations, Medicaid workflows
Undergraduate or graduate student.
Education status will be verified in accordance with the Human Resources Division's Hiring Guidelines.
Proof of Education provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.