The Medicaid Eligibility Advocate conducts eligibility screenings, assesses patients’ financial requirements, and counsels patients about insurance benefits and co-payments. The advocate acts as a liaison among patients, the hospital, and governmental agencies and participates in case management. The role screens and evaluates patients for existing insurance coverage, federal and state assistance programs, and hospital charity applications. It also re-verifies benefits and obtains authorizations or referrals after the treatment plan is discussed and before treatment begins. The advocate gathers required signatures, medical evidence, physician statements, and other eligibility documentation; completes and files applications; and follows up with patients and government agency caseworkers to help ensure applications and supporting documents are processed on time. The advocate obtains and accurately enters insurance, demographic, and eligibility information, documents progress notes in patient files and the hospital computer system, participates in ongoing training, follows office policies and procedures, and assists with other office functions as requested. Field visits may be necessary, and reliable personal transportation must be readily available.
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Job Type
Part-time
Education Level
No Education Listed