Medicaid Eligibility Advocate - PT - Weekends only

HCA Healthcare•Austin, TX

About The Position

The Medicaid Eligibility Advocate conducts eligibility screenings, assesses patients’ financial requirements, and counsels patients on insurance benefits and co-payments. The advocate serves as a liaison between patients, the hospital, and governmental agencies, and participates in case management activities. The role screens patients for existing insurance coverage, federal and state assistance programs, and hospital charity applications. It verifies benefits and obtains authorizations or referrals after the treatment plan is discussed and before treatment begins. The advocate also obtains signatures and documentation needed for eligibility determinations, completes and files applications, and follows up with patients and government caseworkers to support timely processing. The position ensures insurance, demographic, and eligibility information is accurately entered into the system, documents progress in patient files and the hospital computer system, participates in ongoing training, follows office policies and procedures, and assists with other office functions as requested. Field visits may be necessary, and reliable personal transportation must be readily available. The schedule is part-time on Saturdays and Sundays from 10:00 a.m. to 7:30 p.m.

Requirements

Reliable personal transportation readily available for necessary field visits.
Associate’s degree preferred.
Minimum one year of related experience preferred, preferably in healthcare; relevant education may substitute for the experience requirement.

Nice To Haves

Associate’s degree.
At least one year of related experience, preferably in healthcare.

Responsibilities

Screen and evaluate patients for existing insurance coverage, federal and state assistance programs, or hospital charity applications.
Re-verify benefits and obtain authorization and/or referrals after the treatment plan is discussed and before treatment begins.
Ensure appropriate signatures are obtained on necessary forms.
Obtain legally relevant medical evidence, physician statements, and other documentation needed for eligibility determinations.
Complete and file applications.
Follow up with patients and government agency caseworkers to ensure timely processing and completion of applications and supporting documentation.
Obtain and accurately enter insurance, demographic, and eligibility information into the system.
Document progress notes in patient files and the hospital computer system.
Participate in ongoing, comprehensive training programs.
Follow policies and procedures to contribute to office efficiency.
Cover and assist with other office functions as requested.
Make field visits as necessary.

Benefits

Comprehensive medical, prescription drug, dental, vision, behavioral health, and telemedicine benefits.
Wellbeing support, including free counseling and referral services.
Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
Employee Stock Purchase Plan.
Flexible spending accounts.
Preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
Fertility and family-building benefits and adoption assistance.
Life insurance and supplemental health protection plans.
Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.