The Medicaid Eligibility Advocate conducts eligibility screenings, assesses patient financial requirements, and counsels patients about insurance benefits and co-payments. The advocate serves as a liaison among patients, the hospital, and governmental agencies, and participates in case management. The role screens and evaluates patients for existing insurance coverage, federal and state assistance programs, and hospital charity applications. It re-verifies benefits and obtains authorizations or referrals after the treatment plan has been discussed and before treatment begins. The advocate obtains required signatures and documentation, completes and files applications, and follows up with patients and government agency caseworkers to support timely processing. The position also ensures insurance, demographic, and eligibility information is entered accurately and documents progress in patient files and the hospital computer system. The advocate participates in ongoing training, follows office policies and procedures, and assists with other office functions as requested. Field visits may be necessary, requiring reliable personal transportation. The schedule is part-time, Saturday and Sunday, 10:00 a.m. to 7:30 p.m.
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Job Type
Part-time
Career Level
Entry Level
Education Level
Associate degree