Media Services, Professional

Freddie Mac•McLean, VA

1d•$77,000 - $115,000•Onsite

About The Position

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. Freddie Mac is seeking a Media Services Technician to deliver concierge-level assistance for meetings and events, ensuring presenters and participants enjoy flawless, stress-free audiovisual experiences. Operate and support integrated AV systems throughout the McLean campus, elevating the quality of executive and corporate gatherings. Enable Freddie Mac leaders and teams to communicate confidently, with all technical details managed discreetly and professionally by our Media Services team. Foster a culture of excellence in hybrid and in-person meeting experiences.

Requirements

Bachelor’s degree in Media Technology, Audio Engineering, Communications, or related field; or equivalent experience.
Minimum 5 years’ experience in live AV event support within corporate, hospitality, media or broadcast environments.
Advanced skills operating Crestron control systems, wireless microphone setups, audio mixers, computer projection, and lighting equipment.
In-depth experience supporting MS Teams meetings and events.
Exceptional client service, communication, and presentation skills.

Nice To Haves

AVIXA CTS certification is highly preferred.
Embody a concierge mindset—anticipate requirements, deliver proactive support, and ensure a premium experience for every client.
Maintain professionalism and composure during high-visibility events.
Demonstrate adaptability, teamwork, and commitment to service excellence.

Responsibilities

Deliver hands-on, live technical support for meetings and events, focusing on MS Teams-enabled environments.
Expertly operate Crestron control systems, wireless microphones, audio amplification, computer projection, and lighting.
Serve as the primary technical resource during events, guiding presenters through AV setup, transitions, and device operation.
Anticipate client needs, provide proactive assistance, and ensure all aspects of the AV experience are seamless and reliable.
Within your first 60 days, demonstrate proficiency in event support workflows and contribute to the continuous enhancement of client service.