Media Services Coordinator

Tennessee Board of Regents•Franklin, OH

2d•$47,540 - $57,050•Onsite

About The Position

The Media Services Coordinator supports the Office of Media Services by maintaining audiovisual equipment in classrooms and other college locations; providing audiovisual support for events, desktop video conferencing, live streaming, and faculty and student media projects. This position is located on the Williamson County, TN campus.

Requirements

Bachelor’s degree in related field.
One year experience troubleshooting and maintaining electronic equipment.
One year experience operating audio, video, photographic and computer equipment.
Knowledge of tools and equipment used in electronics work.
Knowledge of electronic systems and design layout.
Must have strong technical skills in the operation of video, sound, and computer devices.
Must have excellent communication and organizational skills.
Must have skills in the use of Word, Outlook, PowerPoint, and Excel.
Ability to instruct and demonstrate to others.
Ability to troubleshoot electronic systems.
Ability to write processes and procedures.
Ability to work independently without supervision.
Ability to relate to the faculty, staff, and student population.
Must be proactive and continue pursuing certifications and new technology.
Maintain and update technical knowledge and be aware of impact of new technology.

Nice To Haves

Extron Global Configurator.
Familiarity with Extron video conferencing systems.
Understanding of internet protocol (IP).
Digital Multiplex controlled lighting systems.

Responsibilities

First level desktop support & diagnostics for audiovisual equipment and system issues.
Repairs and maintains simple to complex electronic equipment.
Collaborates with Information Technology to resolve computer, software, and network issues.
Standardizes classroom equipment by performing modifications to existing systems and new systems across all campuses (primarily Williamson); tests and debugs systems to ensure optimal operation.
Diagnostics and troubleshooting of hardware/software.
Provides audiovisual support for presentations and productions including delivery, setup, and retrieval for events.
Provides lighting, sound, video display/projection, and video recording support for events.
Programs audiovisual control systems.
Secondary support for Desktop Video Conferencing.
Provides “subject matter expert” support for instructional technology.
Coordinates support services with Media Services Manager and Theater Coordinator.
Operates theatrical lighting equipment including but not limited to lighting control consoles, DMX controlled equipment, etc.
Operate professional sound equipment including but not limited to various analog and digital sound consoles, wireless handheld and belt pack microphone equipment, direct sources, various wired microphones, etc.
Provides extended services to off-campus sites as needed.
Support development, oversight of programs and services that result in enrollment, progression, retention and graduation growth for the service area.
Maintain inventory of audiovisual equipment, spare parts, supplies, tools, and diagnostic equipment.
Provides video, audio, and lighting support in the Flexible Instructional Space (FIS) and Community room at the Williamson Campus.
Supervises the work and duties of student/temporary contract employees.
Keeps current on emerging audiovisual technology best practices in education through reading and by attending conferences/workshops/classes.
Identifies audiovisual and departmental needs: makes recommendations for improvements.
Participates in other college activities, committees, or special assignments.
Other duties as assigned.