Media Production Specialist

Pilot Thomas Logistics•Boston, MA

About The Position

The Media Production Specialist supports PTC’s in-house production team, with an emphasis on audio engineering for studio, on-location, live, and virtual productions. The role combines hands-on audio expertise with broader video production, technical troubleshooting, and project coordination, working closely with producers, presenters, editors, and technical stakeholders to provide responsive production support from intake through final delivery. The position supports executive recordings, interviews, webinars, podcasts, live or hybrid events, and other productions. It also helps maintain production equipment and infrastructure, perform technical quality control, and improve audio standards, documentation, studio procedures, troubleshooting resources, and training materials. The anticipated annual salary range is $60,000–$75,000. Candidates may be eligible for a performance-based bonus, and employees may have the opportunity to purchase discounted PTC stock through the employee share purchase program. Certain roles may be eligible for equity programs. Benefits may include medical, dental, and vision insurance; paid time off and sick leave; tuition reimbursement; 401(k) contributions and employer match; flexible spending accounts; life insurance; disability coverage; and, for office-assigned employees, a commuter subsidy. This position is not eligible for employment-based immigration sponsorship; applicants must be authorized to work in the United States without current or future sponsorship from PTC.

Requirements

Bachelor’s degree in audio engineering, video production, broadcast, film, communications, or a related field, or equivalent practical experience.
Two or more years of hands-on experience in audio engineering, video production, studio operations, broadcast, live events, or post-production.
Strong understanding of audio signal flow, microphone types and placement, mixers, wireless systems, digital audio, acoustics, gain structure, and monitoring.
Proficiency with professional audio and video editing software, multitrack workflows, synchronization, noise reduction, mixing, mastering, and common media formats.
Working knowledge of cameras, lighting, teleprompters, streaming platforms, conferencing tools, and studio production workflows.
Ability to diagnose technical issues quickly and communicate clear solutions during time-sensitive productions.
Strong organization, attention to detail, and ability to manage multiple assignments, deadlines, and stakeholders.
Clear written and verbal communication skills and a collaborative, responsive, service-oriented approach.
Ability to safely lift, move, and set up production equipment and occasionally work outside normal business hours for scheduled productions.
Applicants must be authorized to work in the United States without requiring current or future employment-based immigration sponsorship from PTC.

Nice To Haves

Experience engineering audio for executive communications, interviews, webinars, live or hybrid events, podcasts, and customer-facing content.
Experience with digital mixing consoles, Dante or other audio-over-IP workflows, wireless frequency coordination, intercom systems, remote contribution tools, and live streaming.
Familiarity with loudness standards, audio restoration, sound design, music editing, motion graphics, photography, or virtual production tools.
Familiarity with review and approval platforms, digital asset management systems, project-management tools, and cloud-based collaboration workflows.

Responsibilities

Own audio preparation and execution for studio, on-location, live, and virtual productions, including signal flow, microphone selection and placement, gain staging, routing, monitoring, and recording.
Mix and monitor dialogue, music, playback, remote contributors, and program feeds to maintain clear, consistent, broadcast-quality sound.
Troubleshoot noise, interference, latency, synchronization, connectivity, acoustics, and other audio issues before and during production.
Edit, clean, mix, and master recorded audio using equalization, compression, noise reduction, loudness standards, and other post-production techniques.
Support camera, lighting, teleprompter, streaming, and recording systems as part of a collaborative video production crew.
Coordinate with producers, editors, presenters, and business stakeholders to identify technical needs, build production plans, and conduct audio checks and rehearsals.
Support executive recordings, interviews, webinars, podcasts, live or hybrid events, and other high-visibility productions with a calm, service-oriented approach.
Maintain microphones, mixers, wireless systems, recorders, cabling, accessories, and related production infrastructure and equipment, including inventory and readiness checks.
Perform technical quality-control reviews for clarity, synchronization, loudness, channel configuration, accessibility, and delivery specifications.
Create and improve audio standards, signal-flow documentation, studio procedures, troubleshooting guides, and training resources for the team and self-service studio users.