Media Operations Analyst

Onclusive
Hybrid

About The Position

The primary objective of the Media Article Analyst is to deliver high-quality clipping or Press review packages to clients globally on a daily basis. This role focuses on producing a broad range of press review products for a diverse customer base by utilizing bespoke software to analyse and summarise print, electronic publications, online content, & social media. The team works with the Global Content Hub (GCH) and other internal tools to track content ingestion, manage production processing, and provide quality control within a QC environment. Shift Pattern Shift hours are not fixed and may vary depending on client requirements and delivery needs. We currently operate across multiple shifts, including: 3am to 12pm 3.30pm to 12.30am 7.30am to 4.30pm 10.30am to 7.30pm 11.30am to 8.30pm 7.30pm to 4.30am

Requirements

  • Degree in Media, Communications, Journalism, etc.
  • Fresher to 2 years of experience in related fields
  • High standard of English-language proficiency
  • Understanding of the global media market, news flow, and the impact of media on corporate communications and strategy
  • Read, understand the articles, identifying & extracting the key details for further analysis.
  • Knowledge or ability to learn and retain issues and terminology related to key industry sectors
  • Ability to learn and adhere to client-specific requirements
  • Excellent proof-reading skills with the ability to meet strict deadlines
  • Strong attention to detail
  • Capability to work accurately under pressure and within tight deadlines

Responsibilities

  • Implement changes and create new services in the client management tools
  • Utilize client data provided by the Client Services team via CRM
  • Update client briefs with instructions on keywords, formatting, and media preferer
  • Provide feedback to the Client Services team regarding any issues or guidance required
  • Sort, edit, analyze, and format press packages according to client needs
  • Interpret client briefs and apply instructions on keywords, formatting, and media preferences
  • Summarize content in accordance with client-specific editorial requirements
  • Validate and ensure the accuracy of the press review
  • Process content efficiently and accurately
  • Conduct quality proofing and assurance of content in the GCH/Press Review
  • Receive and apply feedback from the Client Services or Operations team to update the understanding of account briefs

Benefits

  • Competitive salary and benefits
  • Hybrid working
  • A company focus on wellbeing and work life balance including initiative’s such as flexible working and mental health support
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