Media & Marketing Intern

Small Biz Heroes•Charlotte, NC
•Onsite

About The Position

Small Biz Heroes is seeking a creative, organized, and highly coachable Media & Marketing Intern to join our Charlotte team. This is a hands-on role focused on capturing in-office content, photography and video, organizing media assets, and helping turn social media engagement into business opportunities. You do not need extensive professional experience. We’re looking for someone with a strong eye for content, a willingness to learn, great organization, and the confidence to capture the people, energy, and stories happening inside Small Biz Heroes. This is a paid, hands-on internship offering practical experience in photography, videography, content creation, social media engagement, and business development within a growing company.

Requirements

  • Creative, curious, and eager to learn.
  • Comfortable approaching people and capturing candid content.
  • Highly organized with strong attention to detail.
  • Comfortable with cameras, smartphones, and social media platforms.
  • Confident communicating with people online and in person.
  • Coachable and able to apply feedback quickly.
  • Proactive—you notice opportunities and take action without always being asked.
  • Interested in marketing, content creation, business, or entrepreneurship.

Nice To Haves

  • Basic experience with photography, videography, social media, or content creation.
  • Familiarity with digital file organization and cloud-based storage.
  • Experience creating content for personal, school, organization, or business social media accounts is a plus.
  • Professional marketing experience is not required.

Responsibilities

  • Capture consistent photo and video content of team activities, company culture, client stories, and behind-the-scenes moments.
  • Film B-roll and other content needed for social media and marketing campaigns.
  • Assist with content shoots, special projects, and occasional events.
  • Occasionally support weekend filming when planned in advance.
  • Organize and maintain B-roll, photography, video, and other digital assets.
  • Follow established naming, filing, and storage systems so content is easily accessible.
  • Ensure new media is uploaded, organized, and ready for the editing/content team.
  • Monitor designated social media channels for engagement and inbound opportunities.
  • Engage professionally with prospects and followers using established SBH messaging.
  • Help convert social media conversations into qualified leads and appointments.
  • Track and properly hand off qualified opportunities to the appropriate team member.

Benefits

  • This is a paid, hands-on internship
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