Med Admin Tech PT

CHARLOTTE BEHAVIORAL HEALTH CARE INC•Punta Gorda, FL

1d•$17 - $19•Onsite

About The Position

The Med Admin Tech assists nursing staff, providers (APRN and/or Psychiatrist), and the Chief Medical Officer with day-to-day clinic responsibilities in a fast-paced, open-access behavioral health outpatient setting. The role establishes a helping relationship and communicates effectively with patients and/or guardians. Duties include collecting and documenting vital signs, height, and weight as needed; obtaining information to keep the Electronic Health Record (EHR) accurate; staging documentation; answering and routing calls and messages; and completing urine drug screens when needed. The position also reviews treatment and service plans on behalf of providers, monitors EHR information for accuracy, documents contacts and interactions, and helps monitor caseloads and re-engage patients who are due for routine appointments. The role requires respectful and effective interaction with patients, supports, coworkers, and other stakeholders, while observing cultural considerations and privacy rights.

Requirements

High school diploma or equivalent.
Minimum of two years of medical or behavioral health experience.
Current licensure, certification, or registration, including required continuing education.
Ability to pass a Level II background clearance and drug test.
Valid Florida driver's license, insurance, and a safe driving record.
Complete CBHC New Hire Orientation within the first two months of employment.
Maintain high standards of ethical and professional conduct and adhere to agency policies and procedures.
Ability to use a computer.
Attention to detail.
Ability to work independently and as part of a team, in collaboration with community partners.
Ability to manage stressful situations and maintain appropriate work demeanor and boundaries.
Excellent customer service skills.
Strong oral and written communication skills.
Ability to perform repetitive tasks.
Ability to sit or stand for extended periods.
Ability to safely operate a motor vehicle in all driving conditions.
Ability to lift up to 10 pounds.

Nice To Haves

Experience working with a co-occurring population.

Responsibilities

Assist nursing staff, providers (APRN and/or Psychiatrist), and the Chief Medical Officer with day-to-day clinic responsibilities.
Establish a helping relationship and communicate effectively with patients and/or guardians in a behavioral health outpatient setting.
Complete and document vital signs, height, and weight when needed.
Obtain and document information from patients and/or guardians to ensure the Electronic Health Record (EHR) is up to date and accurate.
Stage documentation in the EHR as required.
Answer and route calls and messages.
Complete urine drug screens when needed.
Review treatment and service plans on behalf of providers, demonstrating understanding of cultural issues and privacy rights.
Interact respectfully and effectively with patients, natural and paid supports, coworkers, and other stakeholders.
Review and monitor EHR information to ensure accuracy.
Document contact attempts and interactions with patients, guardians, referral sources, and others in the EHR.
Assist the team with monitoring caseloads and attempt to re-engage patients by phone when they are due for routine appointments.

Benefits

Career growth opportunities.
Dental, vision, health, and life insurance for eligible full-time employees.
Employee Assistance Program (EAP).
Employer-sponsored contribution to a Health Savings Account (HSA) with a qualifying insurance plan.
Paid Time Off (PTO).
11 paid holidays.
403(b) retirement plan with a 9% employer contribution for eligible employees.
Tuition reimbursement.
Public Service Loan Forgiveness (PSLF) eligibility.
Health Resources and Services Administration (HRSA) loan repayment eligibility for qualifying staff.