Mechatronic Field Service Engineer

Rinvio•Cincinnati, OH

1d•Onsite

About The Position

This Full-Time W-2 role blends on-site technical service for industrial printing machinery with customer assistance and remote troubleshooting between visits. Applicants across the United States are welcome; extensive travel typically involves weeklong trips, sometimes lasting two weeks. This role is based in Cincinnati, OH, and involves working on-site with our client.

Requirements

Readiness for drug screening and a background check.
Occasional lifting of objects weighing no more than 10 pounds.
A resume is required to apply.

Nice To Haves

Electrical engineering or mechatronics education, or comparable experience backed by relevant training.
Practical experience setting up, maintaining, and diagnosing industrial machinery.
Skills include PLC fault diagnosis, ladder programming, structured text, servo technology, schematic interpretation, and TCP/IP networking.
Relevant experience with high-voltage power, control-voltage circuitry, and component replacement, supported by mechanical aptitude.

Responsibilities

Install, commission, service, and repair printing machinery at customer facilities.
Identify electrical, mechanical, and control faults through schematics, wiring layouts, and engineering drawings.
Diagnose PLC and servo equipment, make minor logic changes, and troubleshoot TCP/IP connections and industrial networks.
Resolve setup questions, replacement-component issues, and print-output concerns involving quality standards, dimensional tolerances, and specifications.
Log customer concerns and service work in JIRA, finish equipment-completion records, and coordinate with worldwide service colleagues.
Communicate clearly, manage assignments independently, and support teammates when workloads become demanding.