Mechanical Technician (Level 1)

V R Della Infotech•Niagara Falls, NY
•Onsite

About The Position

The Mechanical Technician provides hands-on technical support to a customer at a single on-site location. The role is dedicated to one customer and does not involve travel as part of the job. The primary purpose is to meet the customer’s requirements by providing general maintenance and repairs on various mechanical equipment. This is a customer-facing position. Benefits are available upon conversion to direct employment.

Requirements

  • High school degree; preferred: an associate degree in a technology field such as mechanical, electrical, or electronics.
  • Broad knowledge of mechanical hand tools and principles.
  • Understanding of PC applications, including Microsoft Windows, Word, Excel, and PowerPoint.
  • Ability to use iPads to complete work orders, send and receive email, and attend team calls.
  • Ability to present technical concepts to non-technical individuals.
  • Ability to understand technical diagrams and manuals.
  • Strong written and oral communication skills.
  • Ability to manage multiple projects with minimum direction.
  • Adaptability to change and tight deadlines.
  • Ability to work independently with little supervision.
  • Good customer service and organizational skills.
  • Ability to reason, communicate, make cognitive decisions, understand deadlines and timelines, and provide accurate results.
  • Flexibility to work extended hours during the work week and availability to work weekends and holidays as needed.
  • Ability to work on one’s feet for extended periods.
  • Ability to lift 60 pounds or less, carry and lift tools and parts weighing up to 20 pounds, and carry 50 pounds.
  • Ability to bend, squat, walk, stand, and/or sit for prolonged periods.
  • May be required to push and pull a cart with equipment weighing up to 60 pounds.

Nice To Haves

  • Associate degree in a technology field, such as mechanical, electrical, or electronics.

Responsibilities

  • Perform on-site repairs, maintenance, and general service tasks using basic hand tools.
  • Conduct product demonstrations of basic mechanical equipment.
  • Provide maintenance support and training to in-house maintenance staff when necessary.
  • Provide technical guidance and expertise where applicable.
  • Perform other duties as assigned.

Benefits

  • Benefits upon conversion to direct employment.
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