Mechanical Technician (Level 1)

V R Della Infotech•Shreveport, LA
•Onsite

About The Position

The Mechanical Technician provides hands-on technical support to a customer at a single on-site location. The role is customer-facing, and travel is not expected. Its primary purpose is to meet customer requirements by providing general maintenance and repairs on various mechanical equipment. The technician may also demonstrate basic mechanical equipment and, when necessary, provide maintenance support and training to the customer’s in-house maintenance staff. Company tools are provided. Protective footwear and gloves are required; safety goggles and earplugs are provided on-site. Benefits are available upon conversion to direct employment.

Requirements

  • High school degree preferred; an associate degree in a technology field such as mechanical, electrical, or electronics is preferred.
  • Broad knowledge of mechanical hand tools and principles.
  • Understanding of PC applications, including Microsoft Windows, Word, Excel, and PowerPoint.
  • Ability to use iPads to complete work orders, send and receive email, and attend team calls.
  • Ability to present technical concepts to non-technical individuals.
  • Ability to understand technical diagrams and manuals.
  • Strong written and oral communication skills.
  • Ability to manage multiple projects with minimal direction and work independently with little supervision.
  • Adaptability to change and tight deadlines.
  • Good customer service and organizational skills.
  • Ability to reason, communicate, make cognitive decisions, understand deadlines and timelines, and provide accurate results.
  • Availability to work extended hours during the work week and weekends or holidays as needed.
  • Ability to lift 60 pounds or less, carry and lift tools and parts weighing up to 20 pounds, and carry 50 pounds.
  • Ability to bend, squat, walk, stand, and/or sit for prolonged periods.
  • May be required to push and pull a cart with equipment weighing up to 60 pounds.
  • Must have protective footwear and gloves; steel-toe footwear is recommended but not required.

Nice To Haves

  • Associate degree in a technology field, such as mechanical, electrical, or electronics.
  • Steel-toe footwear is recommended but not required.

Responsibilities

  • Perform on-site repairs, maintenance, and general service tasks using basic hand tools.
  • Conduct product demonstrations of basic mechanical equipment.
  • Provide maintenance support and training to in-house maintenance staff when necessary.
  • Provide technical guidance and expertise where applicable.
  • Perform other duties as assigned.

Benefits

  • Eligible for benefits upon conversion to direct employment.
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