Mechanical Field Supervisor

Dover Corporation • Denver City, TX

2d • Onsite

About The Position

Performs complex customer support activities on gas compression and rotating equipment inside customer plants and in the field under general supervision. Acts as a subject matter expert for equipment in assigned area. Mentors and trains other technicians on technical aspects and soft skills.

Requirements

• In Depth knowledge of gas compression/rotating/drivers operational systems
• Knowledge of mechanical failure analysis and investigation
• Fully understands customers facilities / equipment and performance
• Fully understands all processes and systems used in the region and performance regardless of types, makes or models
• Knowledge of company & customer maintenance standards checklist and ability to accurately and completely follow as well as suggest modifications as required
• Basics of Continuous Improvement concepts
• Knowledge of or training in relevant HSE procedures and regulations
• High school diploma or equivalent required
• Valid driver's license and a good driving record

Nice To Haves

• college degree preferred

Responsibilities

• Demonstrates expert diagnostic, highly efficient troubleshooting, investigation, maintenance and repair skills on multiple OEM compression/rotating equipment and drivers
• Coordinates, prioritizes and resolves issues encountered by service technicians in the plant & field
• Responsible for leading a team performing Daily Maintenance (DM), Major Maintenance (MM), Overhaul & Preventive Maintenance (PM) to established standards with no assistance
• Responsible for coordinating and communicating the coverage, call handling, response time and protocols of service technicians
• Through team management, aims to minimize downtime and maximize the first time fix rate of equipment
• Responsible for providing technical support to customers and sales team in a given discipline(s) including: systems installations, repairs, preventative maintenance and pro-active follow-up on an intermittent basis
• Communicates all technical issues to customer and field service manager in a timely fashion
• Records all findings and measurements on appropriate documentation that are electronically filed and submitted to customer
• Demonstrates proficiency in order to perform quality, efficient work with minimal call backs
• Model established health, safety and environmental procedures
• Demonstrates excellent customer service skills and effectively communicates to customer and Field Service Manager
• Read, write and speak English (work orders, manuals, drawings, etc.)
• Proficient computer skills, including Internet Explorer, Outlook and MS Office
• Completes and submits company required documentation including detailed reports in an accurate and timely fashion on a regular basis

Benefits

• a 401(k) savings plan with employer contributions
• medical, dental and vision insurance
• wellness programs
• health savings account
• health care and dependent care flexible spending accounts
• company paid short-term disability and long-term disability
• company paid employee basic life and AD&D insurance
• supplemental employee and dependent life insurance
• optional accident, hospital indemnity and critical illness insurance
• adoption, surrogacy, and fertility benefits and assistance
• commuter benefits
• parental, military, jury duty, and bereavement leaves of absence
• paid time off
• business travel services
• employee discounts
• an employee assistance program that includes company paid counseling sessions and legal services

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED