Mechanical Claims Adjuster
About The Position
Excela Protect is looking for an accomplished Mechanical Claims Adjuster to join our team. Excela Protect is a fast-growing, technology-driven, dealer-centric administrator dedicated to revolutionizing the F&I industry. We're on a mission to deliver unmatched value to dealers and customers, challenging the status quo with transparency, efficiency, and unparalleled service. If you are an accomplished mechanic or repair professional who loves partnering with customers and helping them navigate the claims process, it’s time to shift your career into gear with Excela Protect! This position is remote-eligible; however, candidates must currently reside in one of the following approved states: AZ, CO, GA, LA, MI, NC, NY, OH, SC, TN, or TX.
Requirements
- Strong mechanical background and experience as a mechanic or automotive service professional (Required).
- Previous experience with claims administration.
- High school diploma or general education degree (GED); and two years related experience and/or training; or equivalent combination of education and experience.
- Thorough knowledge of automotive repair, technical vehicle operations, components, and breakdowns.
- Ability to handle customers in difficult situations.
Nice To Haves
- Customer Centric professional who loves making people smile.
- Energetic personality who loves collaborating with a team.
- Self-Motivated individual who is competitive and coachable.
Responsibilities
- Act as technical advisor to claims processors.
Benefits
- Medical, Dental, Vision, and Life Insurance
- 401k
- Paid Vacation/Holidays
- Paid Training and Employee development
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
